Commercial Account Handler

Elite Staffing Solutions; Warwick; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance broker is looking for an Account Handler based in Warwick. The role involves supporting Account Executives, advising clients on policies, managing renewals, and ensuring compliance. The ideal candidate will have strong customer service skills and a background in commercial insurance, offering a competitive salary and career growth opportunities.

Benefits

Fun working environment

Competitive package

Future career opportunities

Qualifications

• Experience in dealing with Commercial Insurance business preferable.
• Excellent customer service skills and a proven track record of client retention.
• Knowledge of FCA, DPA regulations.

Responsibilities

• Provide advice on suitable policies and risk management.
• Process and negotiate with clients and underwriters.
• Issue accurate and compliant documentation.

Skills

Customer service

Communication skills

Administrative skills

Knowledge of commercial products

Job description

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join.

In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop.

At this time, they are seeking an Account Handler to join the organisation, based in the Warwick area. This is a Full-time permanent post, attracting a competitive salary, dependent on experience and qualifications.

The Role

The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers.

The main duties include:

• Provide appropriate advice on suitable policies and risk management
• Processing of and negotiating with clients and underwriters on new business and renewals
• Issuing of relevant documentation, ensuring it is accurate and compliant
• Assisting in the handling of claims
• Supporting the Account Executives
• Providing exceptional service to customers and building strong, long-term relationships

The successful candidate must have;

• Experience in dealing with Commercial Insurance business (Preferable)
• Excellent administrative skills and background
• Knowledge of commercial products and insurance market
• Excellent customer service skills
• Proven track record of retention
• Passion for customer services and professionalism
• Excellent communication skills
• Knowledge of FCA, DPA etc.

In return you can expect a fun working environment, competitive package and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.