Commercial Account Handler

Elite Staffing Solutions; Reading; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A reputable insurance broker is looking for an experienced Account Handler near Reading. The role involves supporting Account Executives and providing quality service to customers in the commercial insurance sector. Candidates should have experience in this field, strong administrative skills, and excellent customer service. This full-time position offers a competitive package and a hybrid working policy requiring only two office days per week.

Benefits

Competitive salary

Fun working environment

Career opportunities

Qualifications

• 3 years of experience in dealing with Commercial Insurance preferred.
• Working knowledge of the current insurance market.
• Proven track record of retention.

Responsibilities

• Provide appropriate advice on suitable policies and risk management.
• Processing and negotiating with clients and underwriters on new business and renewals.
• Issuing relevant documentation, ensuring accuracy and compliance.
• Assisting in handling claims.
• Supporting Account Executives.
• Providing exceptional service to customers.

Skills

Commercial Insurance experience

Excellent administrative skills

Customer service skills

Communication skills

Job description

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join.

In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop.

We are seeking an Account Handler to join the organisation, based near Reading.

This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week.

The Role

The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers.

The main duties include

• Provide appropriate advice on suitable policies and risk management
• Processing of and negotiating with clients and underwriters on new business and renewals
• Issuing of relevant documentation, ensuring it is accurate and compliant
• Assisting in the handling of claims
• Supporting the Account Executives
• Providing exceptional service to customers and building strong, long-term relationships

The successful candidate must have;

• Experience in dealing with Commercial Insurance (3 years experience preferred)
• Excellent administrative skills and background
• Working knowledge of the current insurance market
• Excellent customer service skills
• Proven track record of retention
• Passion for customer services and professionalism
• Excellent communication skills
• Knowledge of FCA, DPA etc.

In return you can expect a fun working environment, competitive package and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.