Commercial Account Handler

Lawes Insurance Recruitment; North East; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading insurance recruitment agency in the UK is seeking an experienced Commercial Account Handler. You will be responsible for managing a portfolio of mid-corporate insurance clients, ensuring high levels of customer satisfaction. The ideal candidate will have a strong understanding of insurance trends, excellent negotiation skills, and a client-focused approach. This role offers opportunities for professional growth and valuable experience in the insurance industry.

Qualifications

• Understanding of insurance trends, claims handling processes, and risk mitigation strategies.
• Proven success in managing client relationships and delivering insurance solutions.
• Knowledge of fleet insurance policies and commercial auto coverage.

Responsibilities

• Manage and service a portfolio of commercial insurance clients.
• Collaborate with underwriters and insurers to secure the best coverage options.
• Provide expert advice on commercial insurance products.
• Process renewals, endorsements, and adjustments efficiently.
• Ensure compliance with regulations and company policies.
• Handle client queries and provide professional support.
• Assist in business development activities.

Skills

Excellent negotiation and problem-solving skills

Strong communication and interpersonal skills

Analytical and decision-making abilities

Organisational skills and attention to detail

Ability to work under pressure

Job description

We are looking for an experienced and detail-oriented Commercial Account Handler to join our client’s dynamic team. In this role, you will be responsible for managing and servicing a varied portfolio of mid-corporate insurance clients, across a wide range of industry types, ensuring their needs are met with tailored insurance solutions. You will play a key role in maintaining strong client relationships and providing expert guidance on insurance products and policies.

RESPONSIBILITIES

• Manage and service a portfolio of commercial insurance clients, ensuring high levels of customer satisfaction
• Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients
• Provide expert advice on a range of commercial insurance products, policy terms, and risk management solutions
• Prepare and process renewals, endorsements, and adjustments accurately and efficiently
• Ensure compliance with industry regulations and company policies
• Handle client queries, resolve issues promptly, and provide professional support
• Assist in the development of new business opportunities through referrals and cross-selling additional products

DAY-TO-DAY

• Gathering necessary information for policy renewals and adjustments
• Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
• Maintain accurate client records and documentation within internal systems
• Support business development activities through proactive client engagement and relationship management

EXPERIENCE

• Understanding of insurance trends, claims handling processes, and risk mitigation strategies
• Demonstrated success in managing client relationships and delivering high-quality insurance solutions
• In-depth knowledge of fleet insurance policies, commercial auto coverage, and risk assessment for business fleets

SKILLS

• Excellent negotiation and problem-solving skills
• Strong communication and interpersonal skills with a client-focused approach
• Strong analytical and decision-making abilities
• Exceptional organisational skills and attention to detail
• Ability to work efficiently under pressure and meet deadlines

If you have the relevant experience or know someone that does, please contact me now on07527 068032 or email us at [e-mail]