Commercial Account Handler

JR United Kingdom; Milton Keynes; On-site; GBP 30,000 - 44,000; Full time

Job summary

A leading national broker is seeking a motivated Commercial Account Handler to join their team in Milton Keynes. This hybrid role involves supporting public sector clients, managing accounts, and ensuring high-quality service. Successful candidates will have prior experience in commercial insurance and be adept at building strong client relationships.

Benefits

Market-leading benefits package

Excellent career development and progression opportunities

Qualifications

• Previous account handling experience in a commercial insurance environment.
• Strong ability to work under pressure and process large amounts of information quickly.
• Excellent influencing and negotiation skills.

Responsibilities

• Support Account Executive with running the client portfolio and contract renewals.
• Deliver efficient service to clients and ensure timely documentation.
• Serve as the first point of contact for external queries.

Skills

Communication

Decision-making

Problem-solving

Relationship-building

Negotiation

Education

ACII qualification (interest in progression)

Job description

A highly regarded national broker is currently looking to add a Commercial Account Handler to their established team. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients.

The Account Handler will provide support to the Account Executive with the running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

This is a hybrid position with 2 days/week in the office.

About the role:

• Deliver high quality and efficient service to clients.
• Work closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Handle a range of customers, from smaller clients to large corporate risks.
• Ensure all documentation related to placing, amending, or renewing clients’ insurance programmes is completed accurately and in a timely manner.
• Contribute to developing a professional company image focused on customer satisfaction.

Key skills/experience required:

• Previous account handling experience within a commercial insurance environment and relevant technical knowledge.
• Good communication, decision-making, and problem-solving skills.
• Strong relationship-building skills.
• Ability to work under pressure and process large amounts of information quickly.
• Influencing and negotiation skills.
• Interest in progressing with your ACII qualification is supported but not essential.

Salary/Benefits:

• Salary up to £44k.
• Market-leading benefits package.
• Hybrid work model - 2 days/week in the office.
• Excellent career development and progression opportunities.

Reference: DH/94064

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