Commercial Account Handler

CKB Recruitment Ltd; Gloucester; On-site; GBP 27,000 - 30,000; Full time

Job summary

An independent insurance broker in Gloucester is looking for a Commercial Account Handler. This role involves managing a small portfolio of existing customers while offering advice and handling renewals. Candidates should have 1-2 years of insurance broking experience and GCSEs with strong grades in English and Mathematics. The role offers a salary range of £27-30,000, plus training opportunities and benefits after probation.

Benefits

Flexitime

Company pension scheme

Parking available

Qualifications

• At least 1-2 years of commercial insurance broking experience.
• GCSEs or equivalent required, with grades including English and Mathematics.
• Cert CII qualification preferred; Dip CII studies encouraged.

Responsibilities

• Assist in providing comprehensive insurance services to existing/new customers.
• Manage a small book of existing business and handle renewals and claims.
• Maintain regular contact with customers to meet their insurance needs.

Skills

Commercial insurance broking experience

Customer service skills

Communication skills

Education

GCSEs or equivalent, with 5 grades C or above including English and Mathematics

Tools

Acturis

Job description

We are currently recruiting for an independent, family-owned Insurance broker in Gloucester with impressive long-term growth plans, who are keen to expand their team with the appointment of an ambitious Commercial Account Handler.
The business has grown significantly over the last few years through recruitment, acquisitions of other companies and most importantly due to more and more businesses and individuals entrusting them with their insurance requirements because of the level of service and expertise they offer.

They now employ over 25 people in their team of friendly and very knowledgeable insurance brokers in Gloucester. They invest heavily in the training and development of their team and encourage them to study for the Chartered Institute of Insurance qualifications. Despite the rapid growth of the business and the changes in the way insurance is transacted, the ethos of the business continues to be the same as it was when it was established.

The successful candidate will be required to assist in providing a comprehensive insurance service to existing and potential new customers.

You will be responsible for looking after a small book of existing business. The main focus will be working on a mixed book of SME risks dealing with a general mix of combined, tradesman, Landlords and small PI cases paying from £200 to £2,500 in premium, handling renewals, MTAs, claims and general advice as well as a bit of incoming new business, reporting to the Senior Account Handler here.

You will be required to assist clients when they have questions about or need to make amendments to their cover, or when they need to make a claim and to maintain appropriate, regular contact with existing customers to ensure their insurance requirements continue to be met.

In order to be considered for this role, you will need to have at least 1-2 years commercial insurance broking experience gained in a broking role, handling a range of commercial risks. You will also need to be educated to GCSEs or equivalent, supported with a minimum of 5 grades C or above including English and Mathematics. Those who currently hold the Cert CII qualification and are prepared to undertake the Dip CII studies are also highly sought after. Experience of using Acturis would also be a bonus!

On offer is a starting salary of £27-30,000 depending on experience and they are based in modern open-planned offices with plenty of parking available! They also offer flexitime. This is office based, at least for the first 6 months, and eligibility to join the company pension scheme and other benefits upon successful completion of six-month probation period.

Standard office hours are Monday to Friday 9.00am to 5pm

If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment