Commercial Account Handler

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Commercial Account Handler Eastleigh

Commercial Account Handler, Eastleigh

Added 10 Apr 2025

Job Summary

Location: Eastleigh

Salary: £ DOE

Hours: Mon - Friday 9am-5pm (2 days office, 3 days WFH)

Benefits:

• Competitive Salary
• Bonus payable for exceeding targets
• Free Parking
• Holiday - 25 days a year
• Pension - Auto Enrolment (employer 6%, employee 2%)

Working for this well established Group of companies who are continually growing and expanding presents a great career opportunity for an experienced Commercial Account Handler. This is a hybrid role where you will be given a portfolio of clients but also be expected to prospect for new commercial business. However, they will also consider anyone with Commercial Account Handling experience that doesn't want to move into a full BDM role.

With experience in Commercial Insurance, you will be a confident communicator who is able to work in a team environment. Ideally, you will drive as there may be a requirement to travel to other offices and also visit clients, but it's not essential. This role will see you mainly acting as a BDE dealing with Commercial Insurance renewals.

If you have the CII qualification then great, but if not you must be prepared to study for it (fully funded by the company) after your probationary period ends.

Job Description

Key Responsibilities:

• To hit individual sales targets through new business and renewals, self-monitoring sales activity to ensure all avenues are maximised.
• To track and monitor progress of activity, monitoring conversion rates for leads, appointments, quote and sales activity.
• To support and adhere to new and existing sales incentives across the company - including cross-selling, networking and referrals.
• Ensure customer service levels are implemented and maintained to a high level, ensuring that the team achieves KPIs.
• To answer telephone enquiries to agreed timeframes.
• To send out full presentations to the market ensuring that the best premium and level of cover are obtained for the needs of the client.
• To process all admin in a timely manner.
• To build long-term relationships with clients.

You will be an experienced Commercial Insurance professional capable of selling, upselling, and renewals as well as building client relationships.