Commercial Account Handler

enable Recruitment; Bristol; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A family-run independent insurance brokerage in Bristol is seeking an experienced Commercial Account Handler. The role involves supporting client portfolios, handling commercial cases, and ensuring compliance with regulations in a collaborative team environment. Candidates should have at least 5 years of relevant experience and strong knowledge of commercial insurance. The position offers a competitive salary up to £45K and annual bonus, with hybrid working flexibility and opportunities for progression.

Benefits

Competitive salary up to £45K

Annual team performance bonus

3 days in office with hybrid flexibility

Up to 27 days holiday

3% matched pension

Death in service benefit

Qualifications

• Minimum 5 years' experience as a Commercial Account Handler or similar broking role.
• Strong knowledge of commercial insurance products (property, liability, motor, etc.).
• Excellent attention to detail and organizational skills.

Responsibilities

• Supporting Account Executives on client portfolios across a mix of commercial sectors.
• Handling mid-sized commercial cases from £10K-£100K GWP.
• Preparing and managing renewals, MTAs, and policy documentation.

Skills

Commercial insurance knowledge

Attention to detail

Client communication

Team collaboration

Education

CII qualification (or working toward it)

Job description

Job Title: Commercial Account Handler

Salary: £35K - £45K + Bonus

Location: Bristol/ Hybrid (3 days in office)

About the Brokerage

My client is a respected, family-run independent insurance brokerage based in Bristol, employing around 30 people across its growing operation. Known for its supportive, down-to-earth culture and commitment to doing things the right way, the firm combines traditional client care with a modern, agile approach to broking.

Following an internal promotion within the commercial team, they are now seeking an experienced Commercial Account Handler to join their established and collaborative department.

You'll be joining a supportive environment that encourages development and provides exposure to a variety of commercial cases, allowing you to acquire a variety of experience before going into a niche if you so wish.

What's in it for you?

• Competitive salary up to £45K, depending on experience
• Annual team performance bonus (equal share across account handlers)
• 3 days in the office, with hybrid flexibility
• Exposure to a wide range of commercial cases and industry sectors
• Supportive team culture with mentorship and progression routes
• Option to develop towards Senior Handler or transition into an Account Executive role
• Up to 27 days holiday (negotiable)
• 3% matched pension (rising to 5% after 5 years)
• Death in service benefit

What You'll Be Doing

• Supporting Account Executives on client portfolios across a mix of commercial sectors
• Handling mid-sized commercial cases from £10K-£100K GWP
• Preparing and managing renewals, MTAs, and policy documentation
• Liaising with clients, insurers, and underwriters to ensure smooth communication and efficient service
• Assisting with new business administration and client onboarding
• Ensuring compliance with FCA regulations and internal processes
• Collaborating closely with colleagues in a supportive, well-established team environment

What You'll Need

• Minimum 5 years' experience as a Commercial Account Handler or similar broking role
• Strong knowledge of commercial insurance products (property, liability, motor, etc.)
• Excellent attention to detail and organisational skills
• Confident communication with clients and underwriters
• Proactive approach to client service and team collaboration
• Desirable: CII qualification (or working toward it)
• Local to Bristol or within a commutable distance