Combined Services Contracts Manager

Mount Charles Group; Northern Ireland; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a Combined Catering and Cleaning Contracts Manager to oversee services at Southern Regional College in Northern Ireland. This role requires strong leadership skills and a focus on client satisfaction, managing teams and ensuring high performance. The ideal candidate will possess a positive attitude, attention to detail, and a valid driving license.

Benefits

£2,000 car allowance

25 days holiday plus 8 statutory holidays

Health and Wellbeing Program

Development Opportunities

Qualifications

• Strong leadership and motivational skills.
• Basic statutory training including reading, writing, speaking, and listening skills.
• Valid driving license.

Responsibilities

• Manage services for catering and cleaning to meet targets.
• Lead teams to achieve Key Performance Indicators.
• Ensure a high level of service for client satisfaction.

Skills

Attention to detail

Customer service orientation

Flexibility and positive attitude

Tools

Computer literacy

Job description

Job ref: RF-2507-10

Location: Southern Regional College - County Armagh and Newry

Quantity of Posts Available: 1

Salary: £30000 per annum

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: We are currently recruiting for a Combined Catering and Cleaning Contracts Manager to join our team based at Southern Regional College sites across Armagh and Newry. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 39 hours per week
• Generally, Monday to Friday, however flexibility will be required for occasional weekends/evenings.
• Manage own diary

Rewards:

• £28,000 + £2,000 car allowance
• 25 days holiday plus 8 statutory holidays.
• Health and Wellbeing Program inclusive of Employee Assistance Program
• Development Opportunities

The Role:

• To manage and control the services (catering, cleaning, ground waste management) for the client to the agreed specification and to the agreed performance, qualitative and financial targets.
• To lead the operating areas and the teams to ensure delivery against Key Performance Indicators.
• Motivate and lead high performing teams to achieve their objectives.
• To proactively manage services across the sites, providing support and guidance to teams ensuring a high level of services provided to the client.
• In conjunction with the relevant departments work towards the continuous development and implementation of service standards, styles and products within your patch and part of the wider catering service line.
• Ability to engage a wide range of personalities and take people with you through belief and energy.
• Strong on your ability to plan, organise and prioritise across a large stakeholder group.
• Coordination of the refilling, unpacking, and sorting of stock.
• Maintain the presentation and housekeeping standards.
• To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
• Valid driving licence

The Person:

• Attention to detail in all aspects of work.
• Leads by example and lives our values.
• Enthusiastic about our customer service and reputation
• Flexible and positive with a Can-Do attitude
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

#NorthernIreland

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Closing date: Sun 02 November 2025