Collectors (Drug & Alcohol testing) - various locations nationwide

Abbott; Loughton; On-site; GBP 20,000 - 30,000; Part time

Job summary

A global healthcare company in the UK is seeking a Collecting Officer to join its regional team. The role involves conducting specimen collections at various customer locations and requires good communication skills, IT literacy, and a driving license. Candidates must be self-motivated and flexible, willing to work evenings and weekends as needed. This position offers a unique opportunity to grow with a diverse and inclusive employer.

Qualifications

• Must have a driving licence and own vehicle.
• Ability to follow set processes to ensure the right outcome.
• Willingness to participate in a 24-hour on-call rota.

Responsibilities

• Conduct specimen collections at customer locations.
• Attend collections during evenings, weekends, and public holidays.
• Participate in audits and stay updated on procedures.

Skills

Good verbal communication skills

Good written communication skills

IT literate

Self-motivated

Flexible approach to work

Education

Educated to National Standards

Tools

Word

Excel

Outlook

Job description

About Abbott Toxicology

Providing today’s comprehensive drug testing answers, through reliable, innovative and value-focused drug and alcohol abuse screening products and laboratory services, to our customers around the world.

The Opportunity

As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and having the integrity to follow our chain of custody process at all collections.

Locations

• Liverpool
• Manchester
• Cardiff
• Norwich
• Wembley
• Uxbridge
• Isle of Wight
• Carlisle

What You’ll Do

• Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
• Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
• Participate where there is a business need in a 24‑hour on‑call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
• Remain current with process by reading and acknowledging updates within the required time frame and attend audits at the required time to remain competent.
• Any other reasonable duties as directed by the management of the business.

Required Qualifications

• Educated to National Standards.
• Good verbal, written and communication skills.
• IT literate and basic skill in Word, Excel & Outlook.
• A self‑motivated individual with a flexible approach to work.
• Ability to follow set processes to ensure the right outcome.
• Driving licence + own vehicle.

Competencies

• Continual self‑reviewing your collections to ensure you meet and exceed customer expectations and feed back improvements to your Regional Team Leader for consideration.
• Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
• Understand the impact of the actions taken or omissions made within your role and how they affect others both internally and externally, using this information to ensure positive outcomes.
• Ensuring changes to any process through updates or feedback are implemented immediately ensuring the longer‑term success of the Collection Network.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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