Collectors (Drug & Alcohol testing) – various locations nationwide

Abbott; Croydon; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare company is seeking a Collecting Officer based in Croydon. The successful candidate will conduct specimen collections at various customer locations, requiring availability during day, evenings, weekends, and public holidays. Candidates should be educated to National Standards and possess good communication skills alongside a driving license and a vehicle. This role offers flexibility and opportunities for professional growth.

Qualifications

• Educated to National Standards.
• Good verbal, written and communication skills.
• IT literate and basic skill in Word, Excel & Outlook.
• A self-motivated individual with a flexible approach to work.
• Ability to follow set processes to ensure the right outcome.
• Driving licence + own vehicle.
• Communicating effectively ensuring customers are updated.

Responsibilities

• Conduct specimen collections competently following collection procedures.
• Provide availability to attend collections during the day and weekends.
• Participate in a 24-hour on-call rota with immediate response.
• Remain current with process by reading and attending audits.
• Perform any other reasonable duties as directed by management.

Job description

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Collectors (Drug & Alcohol testing) – various locations nationwide, Croydon

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Client:

Abbott

Location:

Croydon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fdf5eb45076c

Job Views:

8

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

The Opportunity

As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and having the integrity to follow our chain of custody process at all collections.

Locations:

Bristol

Croydon

Hounslow

Maidstone

Isle of Wight

What You’ll Do

• Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
• Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
• Participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
• Remain current with process by reading and acknowledging and attending audits at the required time to remain competent.
• Any other reasonable duties as directed by the management of the business.

Required Qualifications

• Educated to National Standards.
• Good verbal, written and communication skills.
• IT literate and basic skill in Word, Excel & Outlook
• A self-motivated individual with a flexible approach to work
• Ability to follow set processes to ensure the right outcome
• Driving licence + own vehicle
• Continual self-reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
• Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
• Understand the impact of the actions taken or omissions made within your role and how they affect others both internally and externally. Using this information to ensure you have positive outcomes.
• Ensuring changes to any process through updates or feedback are implemented immediately ensuring the longer term success of the Collection Network.