Collections Project Assistant (6 Month Fixed Term Contract)

Active Care Group Recruitment; Tees Valley; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider is looking for a Collections Project Assistant for a 6-month fixed-term contract in Tees Valley. You will document credit control processes, collaborate with stakeholders, and have experience in collections. This full-time position allows for hybrid work. Benefits include 25 days off, health plans, and career development opportunities.

Benefits

25 days plus bank holidays

Birthday off

Employee Assistance Programme

Medicash Health Plan

Enhanced Sick & Maternity Pay

Qualifications

• Experience dealing effectively with customers and business management.
• Proven track record in collections or credit control.
• Project and change management experience.

Responsibilities

• Document existing and future credit control processes.
• Collaborate with stakeholders to maximize collections.
• Embed new systems and processes into client portfolios.

Skills

Knowledge of collections processes

Strong team working

Attention to detail

Proficiency in Microsoft Office

Experience in healthcare sector

Education

CICM Level 2 Qualification or similar

Tools

SAGE Intacct

Job description

Overview

Come and join one of the UK’s largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We’d like you to join us as a Collections Project Assistant on a 6 month fixed term contract in our finance team in Darlington.

Active Care Group provides a shared service centre for Finance to support the national operations of the business that extends to 4 Divisions of activities which operate in various aspects of the Health Care sector.

One of the Divisions has requested the increased use of the shared services for 5 additional businesses. The task for this project-based role is to work in collaboration with the new businesses to:

• Document existing As Is credit control processes
• Document the To Be
• Understand the key contacts in the client base in order to ensure data and information is sufficient in order to maximise collections
• Record and embed the new processes into the existing teams (supporting where required)

This comes at a time where there is considerable change in the existing collections team and systems that need documentation. It is an aspiration that this resource will enable the absorption of new portfolios, but the developed process documentation will be extended into wider portfolios.

The Credit Control Team:

• Credit Controllers work collaboratively across a range of stakeholders in their customer portfolios, colleagues in Finance and the business community.
• Their primary task will be to analyse and resolve issues related to outstanding fees.
• Credit Controllers report to a supervisor / Credit & Fees Manager depending on seniority and organisation for the portfolio.

This is a 6 month project to work with the business stakeholders and to embed new systems and processes into the new client portfolios.

What you'll be working

This position is full time, 37.5 hours per week. The role is hybrid, working 3 days in the Morton House Office and 2 days working from home.

What you'll have

• Knowledge of an effective collections / dunning process
• Dealing effectively with customers and business management
• Team working
• CICM Level 2 Qualification or similar (desirable)
• Previous experience in healthcare sector is desirable
• Project and change management
• High level of accuracy and good attention to detail
• Strong working knowledge of Microsoft Office Suite, including advanced proficiency in Excel
• Experience with use of Collections / Accounting systems – ideally SAGE Intacct
• Confident in reporting financial data and analysis
• Proven track record in collections or credit control

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

What to look forward to

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• …and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

We are Disability Confident and welcome applicants with disabilities.