Collections Manager

JAMES GEORGE RECRUITMENT LIMITED; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job summary

A UK-based recruitment agency is seeking a Collection Manager to oversee their collections department. The ideal candidate will have strong analytical skills and experience in financial services, managing client relationships while ensuring efficient accounts receivable processes. Responsibilities include managing the collections team, developing strategies for cash flow improvement, and analyzing financial data. Interested candidates are invited to apply for this exciting opportunity.

Qualifications

• Proven experience in a similar role within financial services or a related field.
• Proficiency in accounting software is essential for tracking and managing financial data.
• Strong analytical skills with the ability to interpret financial information effectively.

Responsibilities

• Manage the collections team, providing guidance and support to ensure targets are met.
• Develop and implement collection strategies to improve cash flow and reduce outstanding debts.
• Analyse accounts receivable data to identify trends and areas for improvement.

Skills

Analytical skills

Communication skills

Customer engagement

Organisational skills

Tools

Accounting software

Job description

We are seeking a Collection Manager to oversee our collections department. The ideal candidate will possess strong analytical skills and a background in financial services, ensuring that our accounts receivable processes are efficient and effective. This role requires excellent communication abilities and a professional approach to managing client relationships while maintaining the integrity of our financial operations.

Duties

• Manage the collections team, providing guidance and support to ensure targets are met.
• Develop and implement collection strategies to improve cash flow and reduce outstanding debts.
• Analyse accounts receivable data to identify trends and areas for improvement.
• Utilise accounting software to track payments, manage accounts payable, and maintain accurate records.
• Conduct telemarketing efforts to follow up on overdue accounts while demonstrating excellent phone etiquette.
• Collaborate with other departments to resolve discrepancies and facilitate timely payments.
• Maintain detailed documentation of all collection activities, including data entry of communications and payment arrangements.
• Train team members on best practices in collections and customer service.

Requirements

• Proven experience in a similar role within financial services or a related field.
• Proficiency in accounting software is essential for tracking and managing financial data.
• Strong analytical skills with the ability to interpret financial information effectively.
• Excellent phone etiquette and communication skills, both verbal and written.
• Experience with telemarketing or direct customer engagement is highly desirable.
• Ability to work independently as well as part of a team, demonstrating strong organisational skills.
• Attention to detail with a commitment to maintaining accurate records.

We invite qualified candidates who are passionate about financial management and collections to apply for this exciting opportunity.