Collections Manager

YeahMonday; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A financial services company is seeking a Collection Manager to lead their collections department. The ideal candidate will have a strong analytical background and excellent communication skills, overseeing the team's performance and implementing strategies to enhance cash flow. Proficiency in accounting software and experience in telemarketing are essential. This role offers a unique opportunity to make a significant impact in financial management and collections.

Qualifications

• Proven experience in collections management within financial services or a related field.
• Proficiency in accounting software for managing financial data.
• Strong analytical skills to effectively interpret financial information.
• Excellent communication skills, both verbal and written.
• Experience with telemarketing or direct customer engagement.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage the collections team to meet targets.
• Develop and implement strategies to improve cash flow.
• Analyze accounts receivable data for trends.
• Track payments and manage accounts payable.
• Follow up on overdue accounts with telemarketing.
• Collaborate with departments to resolve payment issues.
• Document collection activities meticulously.
• Train team members on best practices.

Skills

Analytical skills

Excellent communication

Organizational skills

Attention to detail

Tools

Accounting software

Job description

We are seeking a Collection Manager to oversee our collections department. The ideal candidate will possess strong analytical skills and a background in financial services, ensuring that our accounts receivable processes are efficient and effective. This role requires excellent communication abilities and a professional approach to managing client relationships while maintaining the integrity of our financial operations.

Duties

• Manage the collections team, providing guidance and support to ensure targets are met.
• Develop and implement collection strategies to improve cash flow and reduce outstanding debts.
• Analyse accounts receivable data to identify trends and areas for improvement.
• Utilise accounting software to track payments, manage accounts payable, and maintain accurate records.
• Conduct telemarketing efforts to follow up on overdue accounts while demonstrating excellent phone etiquette.
• Collaborate with other departments to resolve discrepancies and facilitate timely payments.
• Maintain detailed documentation of all collection activities, including data entry of communications and payment arrangements.
• Train team members on best practices in collections and customer service.
  
  

Requirements

• Proven experience in a similar role within financial services or a related field.
• Proficiency in accounting software is essential for tracking and managing financial data.
• Strong analytical skills with the ability to interpret financial information effectively.
• Excellent phone etiquette and communication skills, both verbal and written.
• Experience with telemarketing or direct customer engagement is highly desirable.
• Ability to work independently as well as part of a team, demonstrating strong organisational skills.
• Attention to detail with a commitment to maintaining accurate records.
  
  

We invite qualified candidates who are passionate about financial management and collections to apply for this exciting opportunity.

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