Collections & Delivery Driver

DHL eCommerce UK Limited; Bristol; On-site; GBP 24,000 - 30,000; Full time

Job summary

DHL eCommerce UK Limited seeks Employed Collection & Delivery Drivers due to business growth. The drivers will ensure timely delivery of parcels, represent the brand positively, and maintain high customer service standards. This role offers career development opportunities in a supportive team environment.

Qualifications

• Full UK driving license with no disqualifications in the last five years.
• Multi-drop experience preferable.
• Ability to work under pressure and to tight deadlines.

Responsibilities

• Deliver products and parcels safely and efficiently within set timeframes.
• Be an ambassador of DHL eCommerce, positively representing the brand.
• Use and maintain delivery equipment properly, including scanners.

Skills

Customer service skills

Time management

Teamwork

Enthusiasm for service

Job description

Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time-critical parcels to our customers, fulfilling our promise of Excellence. Simply Delivered.

You will work closely with our Operational Team, who will support you in executing a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition, and with a smile.

Key Role Responsibilities:

• Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle, and being a courteous driver.
• Safe loading and unloading of parcels onto a van.
• Deliver products, goods, and parcels safely and efficiently to designated locations within set timeframes.
• Ensure proper handling and delivery of sensitive materials with authorization, if necessary, and deliver high standards of customer care.
• Properly use and maintain delivery equipment, including handheld scanners, to deliver up to 100 shipments per day.

The ideal candidate will have:

• A full UK driving license, with no more than 6 points and no disqualifications in the last five years.
• Multi-drop experience (preferable).
• An enthusiasm and passion to always deliver the best service.
• Excellent customer service skills, with the ability to work to tight deadlines and under pressure.
• Ability to work collaboratively as part of a team.

What about career development?

We take every employee’s career seriously and believe in realizing their full potential. We have dedicated learning and development programs open to all employees and foster an open working culture where everyone’s voice is heard, enabling you to shape your future career at DHL eCommerce UK.