Collections Advisor

Verisure; Newcastle upon Tyne; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading security company in Newcastle upon Tyne is seeking a Collections Advisor to manage customer accounts and collections. The role offers full-time hours with a competitive salary starting at £24,000, increasing to £26,000 with potential performance bonuses of up to £12,600. The ideal candidate will have strong communication skills and a commitment to excellent customer service.

Benefits

21 days holidays plus bank holidays

Increases to 23 days after 1 year's service

Up to £12,600 performance bonus

Responsibilities

• Responsible for managing customer accounts and collections.
• Communicate with customers regarding payments and account queries.
• Maintain accurate records of customer interactions.

Job description

Collections Advisor

Quorum Business Park, Newcastle, NE12 8BU

Full-time

Salary: Starting at £24,000 increasing to £26,000 with role progression + up to £12,600 performance bonus

Working Hours: 37.5 hours per week

Shift Pattern: Monday - Friday 08:30-17:00 or 09:30-18:00

Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 year's service

Job Role

A Collections Advisor is responsible for...