Collection & Delivery Driver

DHL; Norwich; On-site; GBP 32,000; Full time

Job summary

A leading logistics company is seeking Employed Collection & Delivery Drivers in Norwich to ensure timely delivery of parcels while providing excellent customer service. Candidates must have a full UK driving licence and preferably multi-drop experience. Join a recognized Best Workplace 2025 and enjoy a range of competitive benefits including discounts and enhanced family leave.

Benefits

Discount vouchers for restaurants and cinemas

Healthcare benefits

Pension scheme

Enhanced family leave

Qualifications

• Must have a full UK driving licence, with no more than 6 points.
• Multi-drop experience is preferable.
• Enthusiasm and passion to always deliver the best service.

Responsibilities

• Be an ambassador of DHL eCommerce and represent the brand positively.
• Safe loading and unloading of parcels onto a van.
• Deliver products and parcels safely and efficiently.

Skills

Excellent customer service skills

Multi-drop experience

Ability to work under pressure

Education

Full UK driving licence

Tools

Handheld scanner

Job description

Shift: Days (Monday - Friday / 06:15-16:15)Salary: £31,145Why choose DHL eCommerce UK?Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!About the role:Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time critical parcels to our customers, delivering on our promise of Excellence. Simply Delivered.You will work closely with our Operational Team, who will support you to execute a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition and with a smile.Key Role Responsibilities:

• Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle and being a courteous driver
• Safe loading and unloading of parcels on to a van
• Delivery of products, goods and parcels safely and efficiently to designated locations within set timeframes
• Ensure proper handling and delivery of sensitive materials with authorisation, if necessary and deliver high standards of customer care
• Properly use and maintain delivery equipment, including handheld scanner, to deliver up to 100 shipments per day
  
  A full UK driving licence, with no more than 6 points and not have been disqualified in the last five years
• Multi-drop experience (preferable)
• An enthusiasm and passion to always deliver the best service
• Excellent customer service skills, with an ability to work to tight deadlines and under pressure
• Work collaboratively as part of a team