Collection and Delivery Driver - 3.5 Tonne

DPD UK; Portsmouth; On-site; GBP 14,774 - 21,042; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity package

Free life assurance of 4× salary

Unum Help@Hand health services

Free on-site parking

Discounted shopping

Free eye tests and glasses support

Job summary

A leading parcel delivery company based in Portsmouth is seeking a Collection and Delivery Driver to ensure customer satisfaction through reliable collections and deliveries. The ideal candidate will need a full UK driving license with at least 12 months of driving experience, strong customer service skills, and the ability to manage time effectively. This full-time role offers a competitive salary, a supportive work environment, and numerous benefits including enhanced maternity and paternity packages. Apply today to join our team.

Qualifications

• Recognise the value of providing great customer service.
• Work to deadlines and be flexible.
• Able to lift, load, and carry parcels weighing up to 30kg.
• Good physical fitness to meet demanding role requirements.

Responsibilities

• Serve as the first point of contact for customers.
• Efficiently load parcels onto your 3.5-tonne van.
• Follow a daily delivery schedule and manage your route effectively.
• Safely operate and maintain the 3.5-tonne van.
• Accurately scan and record parcel information.

Skills

Customer service orientation

Time management

Multi-tasking

Problem-solving

Physical fitness

Education

Full UK driving licence with 12+ months of regular driving experience

Tools

Handheld devices

Job description

Collection and Delivery Driver - 3.5 Tonne

DPD UK – Portsmouth, England, United Kingdom

Be among the first 25 applicants

• Salary: £13.00ph – overtime paid at enhanced rate
• Contract Type: Permanent Full Time
• Working Hours Per Week: 40 Hours Per Week
• Location: Unit 6, Dunsbury Park, Garwood Road, Havant Hampshire, PO9 4FE
• Shift Pattern: Monday - Friday
• Hours of Work: 09:00am – 17:30pm

DPD UK is a member of Geopost, a market leader in parcel delivery and e‑commerce solutions. DPD UK aims to be the most sustainable delivery company in the UK, offering excellent service and using cutting‑edge technology.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

As a Collection and Delivery Driver, you will be the face of DPD, ensuring customer satisfaction through reliable collections and deliveries.

• Serve as the first point of contact for customers, providing exceptional service when collecting or delivering parcels
• Start your shift at the depot, efficiently load parcels onto your 3.5‑tonne van
• Follow a daily delivery schedule and manage your route effectively for timely collections and deliveries
• Safely operate and maintain the 3.5‑tonne van, adhering to all traffic laws and company policies
• Accurately scan and record parcel information using handheld devices
• Collect signatures and other necessary proof of delivery from customers
• Promptly report any delivery issues, vehicle problems, or customer concerns to your supervisor
• Maintain a clean and organised van, conduct daily vehicle checks, and report any maintenance needs
• Adapt to changing weather conditions and adjust delivery approach accordingly
• Collaborate with depot staff and other drivers for smooth operations and efficient parcel sorting
• Wear the provided uniform and PPE at all times while on duty
• Demonstrate DPD DNA values: Honesty, Respect, Passion, Flexibility, Caring and Accountability

Qualifications

To be considered:

• Full UK driving licence with 12+ months of regular driving experience
• Recognise the value of providing great customer service
• Work to deadlines, are flexible, and always go above and beyond
• Friendly, approachable, positive, resourceful and professional
• Able to multi‑task and problem‑solve
• Can lift, load and carry parcels weighing up to 30kg
• Excellent time management and organisational skills
• Good physical fitness to meet demanding role requirements
• Cooperate independently and as part of a team
• Basic computer skills and ability to use handheld devices
• Comfortable working in various weather conditions
• Knowledge of local roads and geography

Benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4× salary on joining the pension scheme
• Unum Help@Hand – essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free on‑site parking
• Discounted shopping from a range of retailers, including up to 5% off supermarket shopping
• Milestone days off to celebrate with family and friends
• Free eye tests and support with the cost of glasses for employees who regularly use a screen

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.