Collection and Delivery Driver - 3.5 Tonne

TN United Kingdom; Abergele; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Collection and Delivery Driver to ensure exceptional service and timely deliveries. This role involves interacting with customers, managing delivery routes, and maintaining the vehicle. The ideal candidate will have a strong commitment to customer satisfaction, excellent time management skills, and the ability to work independently in a dynamic environment. With a focus on safety and professionalism, this position offers a chance to be the face of the company, contributing to its reputation for excellence in logistics. Join a team that values its people and offers numerous benefits beyond just a salary.

Benefits

Holiday Trading

Enhanced Maternity and Paternity Package

Free Life Assurance

Health Kiosks

Discounted Shopping

Free On Site Parking

Milestone Days Off

Free Eye Tests

Qualifications

• Must hold a full UK driving licence with 12+ months of driving experience.
• Ability to lift and carry parcels weighing up to 30kg.

Responsibilities

• Serve as the first point of contact for customers during deliveries.
• Safely operate and maintain the 3.5 tonne van while adhering to traffic laws.

Skills

Customer Service

Time Management

Problem Solving

Physical Fitness

Basic Computer Skills

Tools

Handheld Devices

Job description

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Collection and Delivery Driver - 3.5 Tonne, Abergele

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Client:

DPDgroup

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

451de27497b9

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Description

As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
• Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability

This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.

Qualifications

What we're looking for:

To be considered for the role you must have:

Held a full UK driving licence and had regular driving experience for 12 months or more

We are also looking for you to demonstrate that you:

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift, load and carry parcels weighing up to 30kg
• Possess excellent time management and organisational skills
• Have a good level of physical fitness to meet the demands of the role
• Can work independently and as part of a team
• Have basic computer skills and the ability to use handheld devices
• Are comfortable working in various weather conditions
• Have a good knowledge of local roads and geography

The following would be advantageous, but not essential:

• Previous experience in a delivery or logistics role
• Knowledge of health and safety regulations in the transport industry

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses