Colleague Relations Manager

Lloyds Banking Group; Bristol; On-site; GBP 90,000 - 120,000; Full time

Job summary

Lloyds Banking Group in Bristol seeks a Senior Colleague Relations Manager to shape and deliver innovative colleague and industrial relations strategies. You will advise on employee relations, negotiate with unions and People Forums, and influence policy to support 33,000 colleagues across the organisation.

Working with senior stakeholders, you will drive change, use data to inform recommendations, and lead high-impact projects while developing others and sustaining an inclusive colleague

Qualifications

• Extensive knowledge of industrial relations and employment law.
• Experience negotiating with unions and employee forums.
• Strong data analysis and stakeholder management skills.
• Track record delivering large, complex programmes.

Responsibilities

• Shape colleague relations strategy and influence key people policies.
• Lead partnerships with unions, People Forums and senior stakeholders.
• Guide complex change with expert industrial and employment relations advice.
• Use insight and data to drive informed decisions and better outcomes.
• Champion continuous improvement and innovative ways of working.
• Deliver high-impact projects that support colleagues and the business.
• Coach and develop others, building capability across the organisation.
• Keep up-to-date with industrial and employment law changes and best practice.

Skills

Industrial relations

Stakeholder management

Data analysis

Policy development

Coaching and development

Job description

We're looking for an experienced Senior Colleague Relations Manager to join our high-profile team. In this role, you'll shape and deliver innovative colleague and industrial relations strategies, helping to build trust, support complex change, and create an inclusive colleague experience. Working closely with senior stakeholders across the business, you'll provide expert advice on industrial relations, employee relations and engagement, negotiate and consult with recognised unions and People Forums representing around 33,000 colleagues (Grade A-C), and help drive positive outcomes for both our people and the organisation., Shape colleague relations strategy and influence key people policies.
Lead trusted partnerships with unions, People Forums and senior stakeholders.
Guide complex change with expert industrial and employment relations advice.
Use insight and data to drive informed decisions and better outcomes.
Champion continuous improvement and innovative ways of working.
Deliver high-impact projects that support colleagues and the business.
Manage risk and navigate complex challenges with confidence and credibility.
Coach and develop others, building capability across the organisation.
Strong knowledge and experience of industrial relations law, employment law, best practice and knowledge of ACAS Codes of Practice to shape propositions, responses and direction.
Keeps on top of changes in the external industrial relations and employment law practices, bringing insight and knowledge of practices to shape strategy and approach. Has a good external network.
Confident in using and analysing data to shape recommendations and responses to different situations impacting on the business.
Proven experience in delivering large and complex programmes of work, working with teams of subject matter experts from across the business.
Experience in development of functional or operational policies, including creation of underlying procedures and monitoring implementation.
Able to demonstrate an understanding of the development and implementation of risk management policies and procedures.
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
At Lloyds Banking Group (LBG), we have a clear mission to Help Britain Prosper by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. Our mission is everything. It's what drives us, what makes us different and defines how we will grow. It's how we'll create a future where our planet is cared for, people feel safe and included and businesses and communities can thrive.
In LBG, we will lead in the bold decisions, we will make for the workplace we create, we will search for new ways to work with people, communities and businesses, to always evolve with their needs and lastly we will never stop innovating to make sustainable, ethical choices easy and rewarding.
We are reshaping financial services, so they'll work for Britain, for generations to come., Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.