Colleague - Guiseley

HobbyCraft; Guiseley; On-site; GBP 18,000 - 21,000; Full time

Job summary

A leading company in craft supplies is hiring a Store Colleague in Guiseley. In this role, you will provide outstanding customer service, assist with transactions, and help maintain an inspiring store environment. You will work closely with a motivated team and enjoy perks like a discount card and generous holidays.

Benefits

25% Discount Card for Hobbycraft Stores

Generous holiday with an increase each holiday year

A creative working environment

Company pension contribution

Cycle to Work Scheme

Retail Trust - Employee Support Programme

Colleague Social Events

Qualifications

• Retail experience preferred but not essential.
• Passionate about customers and providing exceptional service.
• Ability to learn and share product expertise.

Responsibilities

• Delivering excellent customer service.
• Operating the till and handling transactions.
• Carrying out stock replenishment.

Skills

Customer Service

Communication

Teamwork

Product Knowledge

Job description

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As a Store Colleague, you’ll be at the heart of delivering an outstanding customer experience. Working closely with the store management team, you'll help drive sales and identify opportunities to exceed customer expectations, ensuring every interaction is positive and engaging.

• Delivering excellent customer service whilst exceeding our customers’ expectations
• Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor
• Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
• Carrying out stock replenishment, ensuring all areas of the store remain tidy
• Be involved with our visual merchandising to ensuring the store is well presented and inspiring to our customer

About you

• Retail experience preferred but not essential
• Must be passionate about customers and providing exceptional customer service
• An enthusiastic team member with a positive and proactive attitude
• An active interest in all things craft and a desire to inspire others
• Ability to learn and share expertise of products to fit customer’s needs
• Confident and clear communication skills
• Must be flexible in order to accommodate the business trading needs

Benefits at Hobbycraft

• 25% Discount Card for Hobbycraft Stores
• Generous holiday with an increase each holiday year
• A creative working environment
• Company pension contribution
• Cycle to Work Scheme
• Retail Trust - Employee Support Programme
• Colleague Social Events

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date