Colleague Enablement Manager

Barclays UK; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Colleague Enablement Manager to support a dynamic team in delivering impactful projects and process improvements. This role involves leading the development of user stories and ensuring alignment with user experience standards, while also collaborating on ESG insights. Ideal candidates will possess strong project management skills and a keen ability to analyze data, driving significant business benefits. Join a forward-thinking organization that values strategic thinking and innovation in a vibrant London setting.

Qualifications

• Strong project management skills and ability to analyze data for business benefits.
• Experience in leading strategic process improvements and understanding root causes.

Responsibilities

• Lead the process for building user stories and mapping user journeys.
• Collaborate with Group Sustainability to develop ESG insights.

Skills

Project management skills

Data analysis

Stakeholder management

Process improvement methodologies

Job description

As a Colleague Enablement Manager, you will support the Colleague Enablement Team in delivering a programme of projects, change initiatives, and process improvements aligned with the CRM strategy and sales enablement activities.

Responsibilities:

1. Lead end-to-end process for building user stories and mapping 'go to' journeys, ensuring optimal outcomes for end users.
2. Manage the library of user stories and ensure programmes align with user experience standards.
3. Collaborate with Group Sustainability to develop ESG insights, creating compelling insights that challenge group thinking.

Key Skills and Qualifications:

• Essential: Project management skills, ability to identify new data sources, analyze data, and drive business benefits.
• Ability to understand root causes of issues and lead strategic process improvements.
• Desirable: Knowledge of Corporate Banking, process improvement methodologies like lean, and stakeholder management skills.

Additional Information:

This role is based in London and involves assessing skills such as risk management, change, transformation, business acumen, strategic thinking, and digital skills.