Colleague Digital Experience Senior Process Designer with Workday Experience

Barclays UK; Glasgow; On-site; GBP 45,000 - 80,000; Full time

Job description

Join us as a Colleague Digital Experience Senior Process Designer, where you will leverage process re engineering and Workday expertise to optimise business operations within our HR function. This role involves collaborating with stakeholders to identify efficiency and performance improvement opportunities, driving strategic initiatives and recommending process automation solutions. This position requires strong problem-solving, stakeholder management, and data-driven decision-making to enhance operations and capacity across the business.

Basic/ Essential Qualifications:

• Extensive experience and knowledge in using Workday
• Knowledge of process re engineering and analysis.
• Working knowledge of process automation tools.
• Ability to work successfully in a matrix organisation structure with dual reporting.
• Experience of working in a project team (as member or lead).
• Analysis and problem-solving (process focused preferred).
• Stakeholder management across different organization levels.
• MS PowerPoint and Excel.

Desirable skills/Preferred Qualifications:

• Experience with tools for Process Modelling (Blueworks/Visio) and Process Mining (Celonis).
• Ability to review processes, engage with SMEs, and identify process risks and challenges.
• A positive ‘can-do’ attitude.
• Familiarity with process design concepts, and ability to recognise automation opportunities and provide recommendations as part of optimisation review.
• Experience in working as a business analyst in technology projects.
• Comfortable operating in a dynamic environment and thinking on your feet.

Purpose of the role:

To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.

Accountabilities:

• Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights.
• Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness.
• Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes.
• Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations.
• Identification of capacity creation in operations using data and Management Information.

Vice President Expectations:

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.