Colleague Centre/ HR Advisor (16576d)

Kingdom Services Group Ltd; United Kingdom; On-site; GBP 29,000; Full time

Job summary

A reputable services organization in the UK seeks an experienced Colleague Centre Advisor to support HR functions and foster a positive workplace culture. You will manage HR processes, provide expert advice, and collaborate with teams. Ideal candidates have at least 2 years of HR experience and a Level 3 CIPD qualification. This role offers a supportive environment and opportunities for professional development.

Benefits

Advanced / early pay access

Weekly recognition and reward scheme

On-site parking

Free uniform and equipment

Death in Service insurance

Community Social Value Days

Refer-a-friend scheme with bonus

Access to personal development through Kingdom Academy

Qualifications

• At least 2 years’ experience in HR, People, or Office Management.
• Demonstrated ability to manage HR matters confidently and professionally.
• Working knowledge of up-to-date employment legislation.

Responsibilities

• Leading essential HR processes like managing absences and disciplinary actions.
• Providing advice on flexible working and parental leave.
• Promoting employee relations and coaching leaders on HR best practices.

Skills

Excellent communication and interpersonal skills

Organised and methodical

Strong Microsoft Office skills

Self-motivated and collaborative

Committed to confidentiality and diversity

Education

Minimum Level 3 CIPD or equivalent experience

Job description

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Make a Meaningful Difference in a People-First Role

Are you an experienced HR professional ready for a new challenge where your impact truly matters? Kingdom Services Group is offering a fantastic opportunity for a Colleague Centre Advisor to join our dynamic team .

This role isn’t just about policies and processes — it’s about people. You’ll play a key part in fostering a positive, high-performing workplace by supporting managers and empowering colleagues across the business. If you’re looking to make a real difference while continuing to grow professionally, this could be the perfect fit.

Location: Head Office, Kingdom House, Newton-Le-Willows, WA12 0HF

Contract: Permanent

Salary: £29,000 per annum

Hours: Monday to Friday, 9:00am – 5:00pm (37.5 hours/week)

Make a Meaningful Difference in a People-First Role

Are you an experienced HR professional ready for a new challenge where your impact truly matters? Kingdom Services Group is offering a fantastic opportunity for a Colleague Centre Advisor to join our dynamic team .

This role isn’t just about policies and processes — it’s about people. You’ll play a key part in fostering a positive, high-performing workplace by supporting managers and empowering colleagues across the business. If you’re looking to make a real difference while continuing to grow professionally, this could be the perfect fit.

We believe in rewarding talent and supporting our people. As part of the Kingdom team, you’ll have access to a wide range of benefits and opportunities:

• Advanced / early pay access
• Weekly recognition and reward scheme
• On-site parking
• Free uniform and equipment
• Death in Service insurance
• Free access to our colleague app – packed with wellbeing support, discounts & more
• Community Social Value Days
• Refer-a-friend scheme with bonus
• Access to personal development through Kingdom Academy
• Supportive, award-winning team culture
• Visit for a closer look at what's on offer

What We’re Looking For

Experience & Qualifications:

• At least 2 years’ experience in HR, People, or Office Management
• Minimum Level 3 CIPD or equivalent experience
• Demonstrated ability to manage HR matters confidently professionally
• Working knowledge of up to date employment legislation

What You'll Be Doing

As a Colleague Centre Advisor, you’ll act as a trusted point of contact for managers and teams, delivering expert HR advice and helping shape a strong, people-centred culture. This is a varied, hands-on role with real responsibility.

Your key responsibilities will include:

• Leading essential HR processes, such as managing absences, disciplinary actions, grievances, and change requests
• Providing advice on topics like flexible working, maternity/paternity leave, promotions, resignations, and retirements
• Supporting change management initiatives, including restructures and redundancy processes
• Promoting employee relations and coaching leaders on HR best practices
• Recording and managing casework in accordance with company policies and compliance standards
• Collaborating closely with the wider Team and assisting the Head of Colleague Centre

Skills & Attributes:

• Excellent communication and interpersonal skills
• Organised, methodical, and able to meet tight deadlines
• Strong Microsoft Office skills; HR systems knowledge is an advantage
• Self-motivated and collaborative, with a solutions-focused mindset
• Committed to confidentiality, diversity, and ethical practice

Ready to Get Started?

This is a fantastic opportunity to step into a valued HR advisory role in a fast-paced but supportive environment. Whether you’re looking to broaden your experience or return to HR in a meaningful way, we’d love to hear from you.

Apply now and bring your expertise to a team where people truly come first.