Coffee Shop Manager

TN United Kingdom; Heswall; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the coffee sector is seeking a dynamic Coffee Shop Manager to lead a passionate team. In this role, you'll be responsible for the smooth operation of the store, ensuring exceptional customer experiences while managing stock and labor effectively. You'll take charge of profit and loss accountability, focusing on maximizing sales opportunities. This is a fantastic opportunity for an ambitious leader who thrives under pressure and is eager to contribute to the growth of a renowned coffee brand. Join a company that values integrity, ambition, and teamwork, and take your career to new heights!

Benefits

Annual salary review

Performance-related bonus

Excellent career prospects

Company pension scheme

Access to Apprentice Scheme Level 3 and Level 4

Qualifications

• Experience in leading and developing teams is essential.
• Must have a commercial mindset and ability to maximize sales.

Responsibilities

• Oversee store operations, ensuring customer satisfaction and brand standards.
• Manage controllable costs and inspire the team to perform at their best.

Skills

Leadership

Coaching

Commercial Awareness

Team Management

Customer Service

Job description

At the heart of Costa Coffee are our values; we believe in Pride, Ambition, Integrity and work Together. We are the No 1 coffee brand in the UK. At Costa, you are part of a team that shares a passion for coffee and a desire to deliver great experiences to our customers, our communities, and to our people. All that we ask is that you will need to be a courageous leader.

A Coffee Shop Manager life is a busy one. You will have full responsibility for the smooth running of the store including stock, team, labour, customers, serving, and ensuring coffee is to brand standards. You will take accountability for the profit and loss for the store and look to maximise where possible.

Responsibilities of a Coffee Shop Manager at Costa Coffee:

1. Create a customer-focused environment and anticipate what our customers need.
2. Take ownership of all your controllable costs within your store through effective management of stock, labour, training, and recognition.
3. Inspire the team to follow your lead and execute with excellence.
4. Full accountability for managing the store to the standards our customers have come to expect.
5. Training and developing your team to reach their full potential.

Requirements to be a Coffee Shop Manager at Costa Coffee:

1. A leader with coaching experience, leading from the front.
2. A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity.
3. A brand ambassador who ensures great attention to brand standards.
4. An ambitious character who wants to be part of our growth journey.
5. Ability to thrive under pressure and execute with pace.
6. Experience of managing and developing teams.

Benefits of being a Coffee Shop Manager at Costa Coffee:

1. Annual salary review.
2. Performance-related bonus.
3. Excellent career prospects and development.
4. Company pension scheme.
5. Access to the Apprentice Scheme Level 3 and Level 4.