Coffee Roastery Production Assistant

Pact Coffee; Haslemere; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Monthly at-home coffee allowance

Income protection

Group life assurance

Enhanced workplace pension

Cycle to work scheme

Workplace nursery benefit

Employee assistance programme

28 days annual leave

Job summary

Pact Coffee's Haslemere roastery is hiring a Roastery Production Assistant to join a busy, hands-on operations team. You will support roasting, production and order fulfilment, learning to prep and run daily roasting, handle green coffee and incoming deliveries.

No prior roasting experience is required as full training is provided. The role offers structured shifts from 08:00 to 15:30 with a 30 minute unpaid break, and participation in a growing coffee business that values teamwork and quality.

Qualifications

• Reliable, punctual and takes pride in doing a job well.
• Enjoys practical, hands-on work in a busy production environment.
• Organised and able to manage different tasks throughout the day.
• Proactive, uses initiative and can recognise what needs doing.
• Positive attitude and keen to learn new skills and operate different equipment.
• Can work independently once trained, while also supporting the wider team.

Responsibilities

• Coffee Roasting & Production: Prepare roasting area and equipment; warm up roasters; move coffee between batches; support roasters to keep schedule; handle green/roasted coffee carefully.
• Roastery Operations & Equipment: Clean and maintain air filtration; keep areas clean and organised; follow operating procedures; report faults; assist with housekeeping.
• Production & Customer Order Fulfilment: Prepare/pack orders accurately; check quantities before dispatch; assist with varying production tasks as needed.
• Goods In & Stock Handling: Receive deliveries; store goods correctly; handle green coffee and packaging; maintain stock areas; flag shortages or damage.
• Teamwork & General Responsibilities: Collaborate with roastery team to meet daily production needs; keep workspace safe; support different areas as required.

Skills

Reliability

Hands-on

Organized

Proactive

Positive attitude

Willing to learn

Independent worker

Team player

Job description

Location: Haslemere, Surrey
Pay: (Hourly rate £14.10)
Contract: Full Time
Working Pattern: 0800 - 1530 (30 min unpaid break)

About Pact Coffee

At Pact Coffee, we're on a mission to transform the coffee industry by making exceptional speciality coffee more accessible, while creating a better deal for the people who grow it.

Our roastery in Haslemere is at the heart of our operation, where we roast, pack and prepare coffee for thousands of customers. We're a growing business with a passionate team, and we're looking for someone who wants to be part of an operation where quality, teamwork and great coffee matter.

The Role

We're looking for an enthusiastic and reliable Roastery Production Assistant to join our team at Pact Coffee's roastery in Haslemere.

This is a hands-on, varied role at the heart of our coffee operation, offering the opportunity to work with speciality coffee and develop new skills across roasting, production and order fulfilment.

You'll work alongside our experienced Production Roasters, learning how to prepare and support our daily roasting schedule, including warming up the roasters, preparing coffee batches and keeping production running smoothly. You'll also get involved in preparing customer orders, handling green coffee and incoming deliveries, and supporting the wider roastery operation.

No previous roasting experience is needed. We'll provide full training, with the opportunity to develop the skills and confidence to independently prepare and support the roasting operation as well as work across our wider production team.

We're looking for someone who enjoys practical work, takes pride in doing things well and wants to learn. If you like being part of a team, enjoy variety in your working day and have an interest in great coffee, this could be a great opportunity.

What You'll Be Doing

Coffee Roasting & Production

• Preparing the roasting area and equipment ahead of the production team's arrival.
• Warming up the roasters and preparing the first batches ready for the day's schedule.
• Moving coffee into position, helping to minimise downtime between roasting batches.
• Supporting the Production Roasters to keep the daily roasting schedule running smoothly.
• Handling green and roasted coffee carefully.

Roastery Operations & Equipment

• Cleaning and maintaining air filtration systems.
• Keeping the green coffee area and production workspaces clean, tidy and organised.
• Following equipment operating procedures and reporting any faults or maintenance requirements.
• Supporting general housekeeping across the roastery.

Production & Customer Order Fulfilment

• Preparing and packing customer orders accurately and efficiently.
• Checking products and quantities to ensure orders are correct before dispatch.
• Supporting different production and fulfilment activities depending on daily requirements.

Goods In & Stock Handling

• Receiving deliveries and checking goods against delivery information.
• Putting away incoming goods in the correct locations.
• Handling green coffee, packaging and other production materials carefully.
• Maintaining organised stock areas and highlighting shortages, discrepancies or damaged goods.

Teamwork & General Responsibilities

• Working collaboratively with the wider roastery team to meet daily production requirements.
• Maintaining a clean, tidy and safe working environment.
• Being flexible and willing to support different areas of the operation as required.

What We're Looking For

We're looking for someone who:

• Is reliable, punctual and takes pride in doing a job well.
• Enjoys practical, hands-on work and is comfortable in a busy production environment.
• Is organised and able to manage different tasks throughout the day.
• Is proactive, uses their initiative and can recognise what needs doing.
• Has a positive attitude and is keen to learn new skills and operate different equipment.
• Can work independently once trained, while also being a supportive member of the wider team.

Previous experience in production, warehousing, fulfilment or a similar environment would be useful, but isn't essential. Full training will be provided.

What We Offer

• Monthly at-home coffee allowance.
• Income Protection.
• Group Life Assurance.
• Enhanced Workplace Pension.
• Cycle to Work Scheme.
• Workplace Nursery Benefit.
• Employee Assistance Programme, including counselling.
• 28 days annual leave per calendar year (including Bank Holidays).