Coffee Machine Field Service Engineer

Belair Coffee; Milton Keynes; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Company van

Company mobile phone and laptop

28 days annual leave + bank holidays

All tools and uniform supplied

Annual salary reviews

Optional overtime

Staff discount on coffee products

Company pension

Profit share scheme after 3 years

Job summary

Belair Coffee is seeking a Coffee Machine Field Service Engineer to support customers within a 50‑mile radius of Milton Keynes. The role covers the London area with occasional travel to Coventry, Nottingham, and Leeds.

You will diagnose faults, repair machines and maintain preventative care, while working 8:30am–5pm with overtime as needed. The position offers a company van, tools, training and a competitive salary (£29,000–£34,000 depending on experience).

Qualifications

• Must hold a full, clean UK driving licence.
• Aged 25 years or over (insurance requirement).
• Previous engineering experience with fault diagnosis and repair.
• Good understanding of plumbing and electrics.
• Strong problem-solving skills and initiative.

Responsibilities

• Install, service and repair a range of coffee machines and equipment.
• Cover a 50 mile radius of Milton Keynes, including London area and occasional travel to Coventry, Nottingham, Leeds.
• Diagnose faults and perform preventative maintenance.
• Flexible start times for long distance jobs (e.g., 6:30am–3:00pm).
• Collaborate with engineering team and office to meet deadlines.
• Provide machine demonstrations, technical support and training for customers.
• Complete job sheets, record parts and order stock replenishments.
• Occasional overtime and weekend callouts.

Skills

Full UK Driving Licence

Engineering experience

Fault diagnosis & repair

Plumbing & electrics understanding

Customer communication

Independent working

Team collaboration

Attention to detail

Reliability & professionalism

Initiative & problem-solving

Job description

Coffee Machine Field Service Engineer

Location: covering a 50 mile radius of Milton Keynes which is where our office and warehouse is based. This includes working in the London area and occasionally travelling to further customers as far as Coventry, Nottingham, Leeds, etc.

Fulltime, Permanent role

Monday-Friday 8:30am-5pm with occasional paid overtime

Salary: £29,000-£34,000 per annum, depending on experience and relevant engineering background

Company Van provided (also available for personal use if using your own fuel)

What We're Looking For

• Full, clean UK Driving Licence
• Aged 25 years or over (insurance requirement)
• Previous engineering experience
• Experience diagnosing and repairing faults
• A good understanding of plumbing and electrics
• Strong problem-solving skills with the ability to use your initiative to identify and resolve faults
• Excellent communication skills with both customers and team members
• The ability to work independently as well as part of a team
• Reliable, trustworthy and professional
• Strong attention to detail and accuracy

Desirable

• Previous experience working on coffee machines would be advantageous but is not essential. Full training on all coffee machines will be provided.

Detailed Breakdown of Tasks

• Install, repair and service a range of coffee machines and equipment in our range
• Cover a 50 mile radius of Milton Keynes - this includes working in the London area and occasionally travelling to further customers as far as Coventry, Nottingham, Leeds, etc
• Diagnose faults and carry out preventative maintenance
• We are happy to offer flexible working hours for long distance jobs e.g. start at 6:30am and finish at 3pm
• Work with the engineering team and office on outstanding tasks and upcoming deadlines
• Provide machine demonstrations, technical support and training for our customers
• Complete all necessary job sheets and paperwork
• Record any parts used and order replenishments for stock
• Occasional overtime to suit your availability and the needs of the business
• Occasional paid weekend work for emergency callouts

What's In It for You?

• Company Van (available for personal use if using your own fuel)
• Company mobile phone and laptop
• 28 days annual leave + bank holidays
• All tools and uniform supplied to carry out the role
• Annual Salary Reviews
• Optional overtime to suit your availability
• Staff discount on coffee products
• Company Pension
• Business profit share scheme after 3 years of service

Belair Coffee was set up in 1994 and we've been growing from strength to strength ever since. As a family run business, we believe in personal service and take the needs of both our customers and staff seriously. We provide friendly and local support from our offices in Milton Keynes where we also have our showroom and stock warehouse too.

If you're ready to join a supportive team and grow with a business that values its employees, we'd love to hear from you.