Coffee Bar Manager

Compass Group UK & Ireland; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality group in London is seeking an experienced Café Manager to oversee operations at multiple café locations. You will lead a team, ensure high service standards, and develop innovative seasonal menus. Ideal candidates should have experience in high-volume café management, exceptional customer service skills, and a flair for creativity. This role offers a competitive benefits package and career advancement opportunities.

Benefits

Contributory pension scheme

Career development programmes

Digital GP access

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Qualifications

• Experience managing multi-site or high-volume café operations.
• Strong eye for detail and customer service excellence.
• Creative input into menu development.

Responsibilities

• Oversee the daily operations of three café outlets.
• Lead and develop a team of Supervisors and FOH staff.
• Collaborate with teams to craft seasonal drink menus.
• Monitor quality and drive continuous improvement.
• Manage stock control and team schedules.

Skills

Operational excellence

Team leadership

Customer service excellence

Menu development

Sustainability knowledge

Job description

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Job Introduction

We're on the lookout for an experienced and passionate Café Manager to take the reins across three dynamic café spaces within our business. This is an exciting opportunity for someone who thrives in a fast-paced environment, demonstrates operational excellence, and has a creative flair-particularly when it comes to developing standout seasonal drink menus and elevating the customer experience.

You'll directly manage two Café Supervisors and a Front of House (FOH) team of seven, ensuring consistent high standards, efficient service, and a positive team culture across all locations.

Key Responsibilities

• Oversee the daily operations of three café outlets (two currently active)
• Lead, support, and develop a team of 2 Supervisors and 7 FOH staff
• Maintain high standards of service, cleanliness, and compliance across all sites
• Collaborate with kitchen and barista teams to craft creative, seasonal drink menus
• Monitor quality, customer feedback, and drive continuous improvement
• Manage stock control, orders, and minimise waste
• Develop team schedules and support ongoing training initiatives
• Work alongside senior leadership on catering strategy and sustainability goals
• Contribute to the reactivation and relaunch of the Ground Floor Café

Your Team at a Glance:

• Connect Café 1 Supervisor + 4 Baristas
• Vista Café 1 Supervisor + 3 Baristas

About the Cafés

Connect Café

• Morning: Fresh pastries, croissants, bacon/sausage baps, breakfast specials (Mon-Thurs)
• Lunch: Salads, healthy grill items, jacket potatoes (Tues), hot deli sandwiches (Tues-Thurs, 11:30-14:30)
• All-day: Snacks, yoghurts, sweet treats, and seasonal drinks

Vista Café

• Daily: Fresh pastries, sandwiches, snacks, cakes, yoghurts, and rotating seasonal beverages
• A quieter, more relaxed café space located next to the Staff Restaurant

Who We're Looking For
You'll be a confident and collaborative leader with experience managing multi-site or high-volume café operations. A strong eye for detail, customer service excellence, and creative input into menu development are key. Experience in sustainability and a passion for innovation in food and drink service are a big plus.

Ready to Lead and Inspire?
Apply now to bring your energy, leadership, and creativity to a role where every day brings fresh opportunities to deliver outstanding service and drive change.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/3107/40563001/52617013/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!