Cocoa Operations Coordinator

JR United Kingdom; Slough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global soft commodity services group is seeking an experienced Shipping Coordinator to manage logistics operations primarily from Nigeria. This role involves supporting the trading team, documenting shipment processes, and ensuring timely data entry. Candidates should possess a degree and at least 3 years of relevant industry experience, along with strong organizational skills and proficiency in Microsoft Excel.

Qualifications

• At least 3 years of proven experience in shipping/logistics.
• Experience within commodities preferred.
• Familiar with warehousing and freight.

Responsibilities

• Provide logistic support to the trading team.
• Liaise with overseas operations, suppliers, and shipping lines.
• Monitor shipments and related documentation.

Skills

Organization

Logistics

Microsoft Office

Excel

Education

Degree in a related field

Job description

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ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton with operations in over 40 countries and 6000 employees. With 175 years of market experience, ECOM is committed to sustainable and socially responsible leadership within the soft commodities industry. ECOM’s global operations rely on extensive knowledge and experience in supply chain traceability, risk management, and client-focused distribution to create a valuable and sustainable supply chain, starting from the local farmers and their communities through the world’s leading product manufacturers.

We are looking for an experienced Shipping Coordinator to focus primarily on our operations out of Nigeria.

Main Responsibilities

• Working with the Shipping Manager to provide logistic support to the trading team
• Liaising with our overseas operations, suppliers, shipping lines, freight forwarders, and colleagues in the Netherlands
• Monitoring shipments, agreements, and all related documentation
• Checking and processing invoices for payment and liaising with the Accounts team
• Timely and accurate entering of data into our in-house system
• Stock management – reconciliation of stock confirmation with our in-house system

Skills & Experience

Candidates should have a degree in a related field and at least 3 years of proven experience in a shipping/logistics role, preferably within commodities or similar environments. Experience with commodities is preferred. Proficiency in Microsoft Office, especially Excel, is required. The candidate should be highly organized, capable of managing multiple shipments during busy periods, and familiar with warehousing, freight, and demurrage/detention claims.