Cocktail Waiter / Waitress

Brown's Hotel; London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Join a prestigious luxury hotel as a Cocktail Waiter/Waitress, delivering exceptional service in a fine dining environment. We're seeking enthusiastic individuals with a passion for hospitality to thrive in a fast-paced setting. Enjoy numerous perks including discounted hotel stays, meals on duty, and extensive career development opportunities.

Benefits

Discounted rates across hotels - £25/€30 per night

50% discount on Food and Beverage

25% discount on Spa Treatments

20% discount on Health Spa products

Extensive learning and development opportunities

Meals on duty

Social activities and events

Recognition programs & Annual awards

Gym Membership Discounts

Enhanced Maternity & Paternity Pay

Pension Scheme

Season Ticket Loan / Cycle to Work Scheme

Employee Assistance Programme

Qualifications

• Enthusiastic and hardworking with a keen eye for detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Experience in a similar role is preferred but not essential.

Responsibilities

• Deliver flawless service in a luxury hotel restaurant.
• Assist bar management in meeting high guest expectations.
• Make a warm first impression and provide sensitive standards of service.

Skills

Attention to Detail

Team Player

Positive Attitude

Customer Service

Adaptability

Job description

Our hotel

Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.

As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.

Your key responsibilities

As a Cocktail Waiter / Waitressyou will join our team of outstanding floor staff to deliver flawless service in a world-leading luxury hotel restaurant, assisting the bar management in meeting the high expectations of our discerning guests and diners. Eager to learn, you will be a confident and adaptable individual able to thrive in a high-pressured fine dining environment. You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discrete, sensitive standards of service.

Who we are looking for

Your ability to work in a timely manner, efficient manner, learn quickly and enthusiastically and adhere to our exceptional standards will define your success in the role. In turn, you will be given the support to develop your own skills and career with us and, ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.

As a valued part of the Forte family, you will be:

• Enthusiastic and hardworking with a keen eye for detail.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Strong team player with a positive attitude and willingness to learn.
• Experience in a similar role is preferred, but not essential.
• Flexibility to work a variety of shifts, including evenings and weekends.
• A genuine passion for working in hospitality and providing exceptional service.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme
• Ready to take your next step in your career?

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.