Cocktail Bartender

Turtle Bay; Norwich; On-site; GBP 19,000 - 27,000; Full time

Job summary

Turtle Bay in the United Kingdom is seeking a Cocktail Bartender to bring the Caribbean vibe to our lively bar. You will craft and serve vibrant cocktails and a rum collection, delivering warmth and memorable moments to every guest.

As a bartender, you’ll embody Turtle Bay’s welcoming culture, engage with guests, and contribute to a relaxed, fun atmosphere from brunch to late-night hours. Training and ongoing development are part of our approach to upscale guest experiences.

Qualifications

• Live the Turtle Bay DNA: embody vibrant culture and welcome guests.
• Menu Excellence: display expertise of cocktail and rum collection and share stories behind each drink.
• Create Memorable Guest Experiences: greet guests warmly and ensure they feel valued and cared for.
• Deliver Exceptional Hospitality: adopt a yes-to-the-guest mindset and attentive service.
• Quality and Caribbean Flair: craft drinks with passion and uphold high standards.
• Work together as one team: collaborate with hosts, servers, chefs and bartenders to ensure a seamless experience.

Responsibilities

• Live the Turtle Bay DNA: embody vibrant culture and welcome guests.
• Menu Excellence: display expertise of cocktail and rum collection and share stories behind each drink to make each experience unique and memorable.
• Create Memorable Guest Experiences: personalised greetings, warm hospitality, and thoughtful touches to leave lasting impressions.
• Deliver Exceptional Hospitality: go the extra mile with enthusiasm and attentiveness to anticipate guest needs.
• Quality and Caribbean Flair: craft each drink with passion and Caribbean inspiration, maintaining high quality.
• Work together as one team: collaborate with the whole team to provide a smooth, inclusive experience.

Job description

Cocktail Bartender

Turtle Bay

Turtle Bay is all about introducing you to that carefree, island way of life—a Caribbean kitchen and beach bar where food, drinks, and music flow effortlessly from morning until night.

Everyone’s invited. Our team can sense if you need coffee, a cocktail, a cold beer, or a plate of cutters bursting with flavour. Our people serve up the magic and warmth of the Caribbean every day, ensuring everyone feels relaxed and welcome. We create genuine connections and put people at ease, welcoming guests with our natural hosting skills and unpretentious atmosphere.

We bring people together. Strangers become friends, and guests return again and again because of the familiar faces and friendly service that make Turtle Bay special. From brunch to sundowners, we’re here to create unforgettable moments.

Our Purpose?

To naturally and intuitively host, create genuine connections, and make everyone feel welcome, comfortable, and immersed in our carefree island way of life.

Our DNA: The way we do things:

• Be open and listen intently
• Do the right thing
• Recognise differences and celebrate individuality
• Enjoy what we do and have fun
• Exceptional hospitality

Bartender at Turtle Bay

For over a decade, our bartenders have been curating a menu designed to lift spirits and bring joy, no matter the hour. From cocktails that capture the vibrant flavours and flair of the Caribbean to a specialty rum collection unique to us, we pride ourselves on serving more than just drinks—we serve experiences.

As Bartender at Turtle Bay, you are the heart of our bar and a champion of our unique hospitality. You will create an atmosphere where everyone feels welcome, relaxed, and uplifted – like the easygoing feel of a Caribbean beach bar.

A place where friendly smiles and great conversations flow as easily as drinks. It's about fostering connection, inspiring togetherness, and celebrating life's shared moments with warmth and joy.

Your vibe will set the tone for our culture, ensuring every guest is warmly welcomed and looked after and comes back time and time again.

What does Great look like?

• Live the Turtle Bay DNA: Embody and demonstrate Turtle Bay's vibrant culture and values, creating a warm and relaxed atmosphere to welcome in guests.
• Menu Excellence – Display expert knowledge of Turtle Bay’s cocktail and rum collection, confidently recommending drinks and sharing the stories and inspirations behind each creation to make each experience unique and memorable.
• Create Memorable Guest Experiences - Make genuine connections through personalised greetings, warm hospitality, and thoughtful touches. Make every guest feel valued and leave lasting impressions that inspire guests to return again and again.
• Deliver Exceptional Hospitality - Approach every interaction with a “yes to the guest” mindset. Go the extra mile with enthusiasm and attentiveness, taking time to understand and anticipate each guest’s needs, ensuring they feel truly cared for and special.
• Quality and Caribbean Flair - Bring the Turtle Bay brand to life with pride by crafting each drink with passion, creativity, and care. Celebrate the Caribbean inspiration behind the menu while consistently delivering exceptional quality and upholding the highest standards in every aspect of the guest experience.
• Work together as one team – work seamlessly with the entire team, from fellow bartenders, to hosts, servers and chefs, creating a smooth and consistent experience for every guest. Embrace diversity and inclusivity, showing sensitivity and respect for everyone’s needs while fostering a supportive and united culture.

You will improve your understanding of your role through training, tailored courses, and a structured sign-off process, ensuring you have all the tools and knowledge you need.

Let’s bring the spirit of the Caribbean to life—together.