Cocktail Bar Waitress/Waiter

Nobu Hotel Portman Square; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Nobu Hotel London Portman Square is hiring a Cocktail Waitress/Waiter to deliver exceptional service in our bar. This role involves welcoming guests, assisting bartenders, and showcasing an in-depth knowledge of our cocktail and food menus. Join a team that values passion, creativity, and customer satisfaction. Enjoy exclusive benefits like discounted accommodations and wellness initiatives.

Benefits

Discounted stays at Nobu properties worldwide

Cycle to Work Scheme

Season Ticket Loan

Discounts on all food and beverages

Free meals while on duty

Opportunities for career progression

Wellness initiatives

Mental Health First Aiders within the team

Employee Awards night

Qualifications

• Passionate individuals embodying core values: Kokoro, Smile, Family, Crafted.
• Experience in a hospitality role preferred.

Responsibilities

• Greet guests warmly and manage reservations.
• Support bar team and ensure excellent service.
• Maintain knowledge of food and cocktail menus.

Skills

Customer Service

Knowledge of Cocktails

Team Support

Communication

Job description

Position: Nobu Cocktail Waitress/Waiter

You will be one of the first points of contact for all guests within the bar, responsible for ensuring their expectations are met and exceeded. Your tasks will include:

1. Warmly greet all guests entering the bar with a smile.
2. Be aware of all reservations and note any VIP or high-profile guests.
3. Support the bar team, including bartenders and bar captains.
4. Be fully familiar with our cocktail menu and the story behind each drink.
5. Have comprehensive knowledge of the food menu to answer guest queries.
6. Represent Nobu as an ambassador, embodying our values and commitment to our teams.

Benefits of Joining Our Team:

• Two hotel-wide social events annually, including an Employee Awards night.
• Discounted stays at Nobu properties worldwide.
• Discounted Pilates classes and wellness treatments.
• Opportunities for career progression within our hotel and the wider portfolio.
• Mental Health First Aiders within the team.
• Access to Hospitality Action.
• Up to 33 holiday days based on length of service (25 days for those on a 4 on 4 off schedule).
• Cycle to Work Scheme.
• Season Ticket Loan.
• Discounts on all food and beverages.
• Free meals and beverages (including tea, coffee, and cold drinks) while on duty.
• Wellness initiatives.

Nobu Hotels seamlessly blend modern luxury with minimal Japanese tradition, creating a lifestyle hotel filled with cutting-edge design and stunning spaces. Founded by renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, Nobu Hotels offers exquisite cuisine, innovation, and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, a Nobu restaurant, ballroom, and meeting spaces, designed by David Collins Studio and Make Architects.

We seek passionate individuals who embody our core values: Kokoro, Smile, Family, and Crafted. Share our passion, deliver quality, and be courageous in your creativity and professionalism.