Coach (Climbing Wall Instructor)

Parkwood Leisure Limited; West of England; On-site; GBP 18,000 - 26,000; Full time

Job summary

Lex Leisure is seeking a dedicated Coach (Climbing Wall Instructor) to ensure safe, enjoyable use of climbing facilities and to promote excellent customer service through clear communication.

The role requires holding a CWI certificate and CWDI for lead sessions, plus annual DS19/DS20 training. DBS checks may be requested as part of employment conditions.

Qualifications

• Essential qualification: CWI certificate approved by Mountain Training.
• Lead climbing qualification CWDI is required to supervise lead sessions.
• Annual training DS19 and DS20 climbing wall rescue procedures.

Responsibilities

• Evaluate performance and provide feedback, balancing criticism with positivity.
• Adapt to the needs and interests of group or individual participants.
• Communicate instructions and commands using clear, simple language.
• Encourage participants to gain and develop skills, knowledge and techniques.
• Ensure participants train to a high standard of health and safety at all times.
• Perform daily, monthly safety checks of climbing walls and equipment.
• Immediately quarantine defective equipment and report defects to the Line Manager.
• Deliver 6-monthly refresher training to site Climbing Wall Monitors, Supervisors, and Inductors.
• Respond to climbing emergencies and carry out auto-belay rescue procedures.
• Inspire confidence and self-belief in participants.

Education

Climbing Wall Instructor (CWI) certificate approved by Mountain Training

Climbing Wall Development Instructor (CWDI)

Annual DS19 and DS20 training

Job description

Coach (Climbing Wall Instructor)

ABOUT US

Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful Paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.

JOB DESCRIPTION

Primary objectives for the Coach (Climbing Wall Instructor) will be:

• To ensure the safety and enjoyment of everybody using the Climbing facilities.

• To promote excellence of customer service and motivate people to enjoy Climbing through good communications.

• To maintain a reasonably safe and secure indoor climbing wall operation in line with British Mountaineering Council (BMC), Association of British Climbing Walls (ABC), and HSE guidance.

The Coach (Climbing Wall Instructor) will focus day to day on the following tasks:

• Evaluating performance and providing suitable feedback, balancing criticism with positivity and motivation.

• Adapting to the needs and interests of group or individual participants.

• Communicating instructions and commands using clear, simple language.

• Encouraging participants to gain and develop skills, knowledge and techniques.

• Ensuring that participants train and perform to a high standard of health and safety at all times.

• Performing daily, monthly safety checks of climbing walls, equipment, and auto-belay.

• Immediately quarantining defective or expired equipment, padlocking faulty climbing lines, and reporting defects to the Line Manager.

• Delivering 6-monthly refresher training to site Climbing Wall Monitors, Supervisors, and Inductors

• Responding to climbing emergencies and carrying out auto-belay rescue procedures

• Inspiring confidence and self-belief

THE CANDIDATE

Qualifications, Knowledge and Skills

A recognised coaching/teaching qualification is required for this post.

• Essential Qualification: Climbing Wall Instructor (CWI) certificate approved by Mountain Training (required prior to supervising sessions, conducting inductions, or performing internal inspections).

• Lead Climbing Qualification: Climbing Wall Development Instructor (CWDI) required to supervise lead climbing sessions.

• Mandatory Annual Training: Annual review of site operational procedures (DS19) and annual DS20 Climbing Wall Rescue Procedure training.

Personal Characteristics

Among the personal characteristics sought, the applicant:

• Will be able to gain acceptance and respect from clients and the teams involved.

• Will be able to communicate throughout the organisation.

• Will be able to meet the demands of the role by working additional hours when required.

• Will be able to demonstrate clear identification with all customer requirements.

• Will be a team player.

• Will be able to develop the role on your own initiative.

DBS

Some Coach positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check.

CONDITIONS OF EMPLOYMENT