Co-Ordinator Customer Service Administration

SMS; South Yorkshire; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading construction solutions provider in South Yorkshire seeks a Co-Ordinator for Customer Service Administration. This role involves supporting a busy contracts and sales office, managing invoicing and customer queries. Ideal candidates will have significant customer service experience, particularly in civil engineering or construction, and must demonstrate attention to detail and a proactive approach in a dynamic office setting. Salary ranges from £24,000 to £26,000, plus benefits.

Qualifications

• Experience in customer service and administration, ideally in civil engineering or construction.
• Ability to manage administrative functions within a technical environment.
• Experience managing business administration within a small team is advantageous.

Responsibilities

• Support a busy contracts and sales office.
• Handle invoicing, report writing, and customer queries.
• Assist internal contacts and customers with orders.

Skills

Customer service experience

Attention to detail

Strong work ethic

Proactive support

Job description

Co-Ordinator Customer Service Administration

The Company

Our client is one of the UK’s largest suppliers of building and construction steel reinforcement solutions for the construction and civils industry. The company has experienced growth, increasing turnover and expanding its service capabilities. They support employee training and personal development and are now looking to expand their operations in Sheffield.

Role Overview

This role is suitable for individuals with a background in customer service, contracts support, civil engineering, or administration. The successful candidate will support a busy contracts and sales office, handling functions such as invoicing, report writing, customer and competitor research, order status, and transportation. The role involves answering calls and assisting internal contacts and customers with orders and queries. Additionally, the role includes supporting the administration of the depot, working with internal departments, sister companies, and various operational teams.

Candidate Requirements

Applicants should demonstrate strong experience in customer service and administration, ideally within civil engineering, construction contracts, manufacturing, or engineering sectors. Attention to detail, a strong work ethic, and the ability to manage administrative functions within a technical environment are essential. Experience in managing business administration within a small team is advantageous. The candidate should be proactive in supporting internal departments and sales teams in a dynamic office environment.

Salary and Application

Basic salary: £24,000 - £26,000 plus package.

Interested candidates are encouraged to contact us to discuss this opportunity. Interviews will be held over the next few weeks in Sheffield.

Contact:

• SMS
• Phone: [phone]