Co-ordinator Compliance Administrator

Marshall; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in fleet solutions is seeking a Compliance Coordinator Administrator to provide vital support to its Compliance team during a maternity leave. The role focuses on administrative tasks, customer service, data analysis, and compliance reporting ensuring fleet safety and legality. Ideal candidates will possess strong communication skills and administrative experience, with a proactive approach to problem-solving and task management.

Qualifications

• Administrative experience – essential.
• Mechanical background – desirable.
• Knowledge of transport/automotive/refrigeration industry – desirable but not essential.

Responsibilities

• Ensure all queries and tasks are handled efficiently and professionally.
• Prepare and summarize daily reports.
• Support the Compliance Team Leader with daily tasks.

Skills

Database management skills

Strong written and verbal communication skills

Excellent front-line customer handling skills

High attention to detail

Education

Educated to GCSE level or equivalent (Grade B or above)

Functional skills in Math and English

Tools

Microsoft Office

Kerridge/R2C

Job description

Marshall Fleet Solutions (MFS) are currently looking for a Compliance Coordinator Administrator to cover maternity leave.

SCOPE OF RESPONSIBILITY:

The Fleet Administrator provides support to the Compliance team, offering excellent customer service. This role involves fleet booking and general service bookings, supporting the Compliance team in daily operations.

PURPOSE OF THE POSITION

Support all administrative requirements within the Compliance Team, liaising with suppliers and customers, handling daily reports, and supporting the Compliance Department.

ESSENTIAL JOB FUNCTIONS

• Ensure all queries and tasks are handled efficiently and professionally.
• Support colleagues daily at a high professional level.
• Maintain all in-house Excel spreadsheets (Planners).
• Prepare and summarize daily reports.
• Analyze data and report on traffic infringements and fines.
• Meet KPIs and ensure fleet safety and legality in line with contracts and KPIs.
• Support management of Service/MOT Planners with accurate data entry.
• Assist with audits and V5’s & RFL processes for the fleet.
• Process service documentation timely to ensure smooth invoicing and KPI adherence.
• Support the Compliance Team Leader with daily tasks and expectations.
• Book required services daily as per objectives.
• Escalate issues to the team leader when necessary.
• Ensure correct booking processes are followed consistently.

BASIC QUALIFICATIONS

Education:

• Functional skills in Math and English.
• Educated to GCSE level or equivalent (Grade B or above).

Experience:

• Administrative experience – essential.
• Mechanical background – desirable.

Knowledge and Skills:

• Knowledge of transport/automotive/refrigeration industry – desirable but not essential (training provided).
• Database management skills.
• Knowledge of Kerridge/R2C – desirable.
• Proficient in Microsoft Office, especially Excel (advanced level).
• Strong written and verbal communication skills.
• Ability to meet deadlines, prioritize tasks, and work systematically.
• Excellent front-line customer handling skills and relationship building.
• High attention to detail.
• Self-motivated, capable of working independently and within a team.