Co-Ordinator

Medirest; Chipping Barnet; On-site; GBP 21,000 - 26,000; Full time

Job summary

Medirest, part of Compass Group UK&I, is recruiting a dedicated Co-Ordinator to help ensure the smooth running of healthcare operations on a full-time basis (37.5 hours per week). You will be the first point of contact for hospitality enquiries and support the hospitality team across client liaison and bookings.

The role involves updating event calendars, processing bookings and finances, and ensuring timely responses. A proactive, cross‑team approach is key.

Qualifications

• Experience coordinating hospitality services in a healthcare or similar environment.
• Strong organisational and multitasking abilities with attention to detail.
• Excellent communication and relationship-building skills.

Responsibilities

• First point of contact for hospitality enquiries.
• Fulfilment of all incoming sales and hospitality enquiry calls.
• Supporting the Hospitality Team and client liaison / account management.
• Processing of hospitality client bookings including the processing of finances.
• Departmental administration and filing.

Skills

Hospitality coordination

Customer service

Account management

Organisation

Tools

Planon

Job description

We're currently recruiting a dedicated Co-Ordinator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Co-Ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Main Duties

What you'll be doing:

• Key Responsibilities, Tasks and Activities
• First point of contact for hospitality enquiries
• Fulfilment of all incoming sales and hospitality enquiry calls
• Supporting the Hospitality Team
• Client liaison and account management
• Processing of all hospitality client bookings including the processing of finances
• Departmental administration and filing

Daily Duties

More about the role:

• Preparing all function sheets for the week ahead and updating the CPU clipboards daily
• Updating event consumptions within 24hrs
• Update daily event calendar with enquiries as they come in.
• Updating the events in the calendar as required.
• Add new enquires to the hospitality pipeline tracker and updating as required
• Adding confirmed events to planon
• Ownership of hospitality emails and ensuring responses within 24hrs
• Ownership of hospitality phone
• Working with the Dispatch Supervisor and Hospitality Supervisors to ensure we meet all deliveries and customer requirements

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2809/72387005/52835996/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!