CNC Tooling Solutions Engineer — Internal

Rubix UKII; Sandiacre; On-site; GBP 32,000 - 52,000; Full time

Job summary

Matrix Tooling Services, part of Rubix, is seeking an Internal Technical Support Engineer for its East Midlands office. You will be the technical voice for customers and the internal sales team, advising on tooling selection and application based on your hands-on CNC machining experience.

This is an office-based role with full product and supplier training provided, offering a hands-on path from shop-floor work to technical customer support.

Qualifications

• Engineering apprenticeship or equivalent qualification in mechanical/manufacturing engineering.
• Hands-on experience setting and operating CNC milling or turning machines.
• Good knowledge of cutting tools, grades and tool holding.
• Ability to read engineering drawings with tolerances and finish requirements.
• Understanding speeds and feeds; familiarity with CNC controls is desirable.

Responsibilities

• Act as the first point of technical contact for customers and internal sales by phone and email.
• Recommend cutting tools, grades, geometries and tool holding for milling, turning, drilling and threading.
• Advise on speeds, feeds and depths of cut to suit material, component and machine.
• Troubleshoot machining problems and propose practical solutions.
• Interpret drawings to identify standard or special tooling and liaise with suppliers.
• Prepare technical quotations and tooling proposals with cost-per-part vs productivity comparisons.
• Support external technical sales engineers with tooling trials and test reports.
• Keep product knowledge current through supplier training and record enquiries accurately.

Skills

CNC milling

CNC turning

Reading drawings

Speeds and feeds

Tooling knowledge

Communication

Organised work

Customer-facing

Education

Engineering apprenticeship / NVQ3 / BTEC / HNC

Tools

CAD/CAM awareness

Fanuc / Heidenhain / Siemens

Mazatrol

Job description

Matrix Tooling Services, part of Rubix, is seeking an Internal Technical Support Engineer for its East Midlands office. You will be the technical voice for customers and the internal sales team, advising on tooling selection and application based on your hands-on CNC machining experience.

This is an office-based role with full product and supplier training provided, offering a hands-on path from shop-floor work to technical customer support.