CNC Field Service Technician

Verto People, Ltd.; Portsmouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This role involves extensive travel and the responsibility of diagnosing and resolving machine tool issues. You'll work independently, ensuring machines are properly prepared for shipping and providing customer training on CNC systems. With a strong emphasis on problem-solving and technical skills, this position offers a unique opportunity to make a significant impact in the field of machine tools. If you're ready to tackle challenges and contribute to customer success, this role is for you!

Benefits

Company truck

$65 per day per diem

Amex and gas card

Tablet and Phone

2 weeks PTO

3 sick days

Medical, dental and vision insurance

Qualifications

• 3+ years experience as a Field Service Technician with strong mechanical knowledge.
• Proficiency in troubleshooting CNC controls and programming.

Responsibilities

• Disassemble and prepare machines for shipping and ensure proper alignment.
• Diagnose major machine tool issues and provide customer training.

Skills

Troubleshooting CNC controls

Mechanical systems knowledge

Problem-solving skills

Parametric programming

Advanced troubleshooting

Education

Associate degree in electronic engineering

Tools

Renishaw Ballbar

Laser Calibration equipment

Mechanical hand tools

Basic power tools

Job description

Field Service Technician / CNC Field Service Technician required to join a provider of machine tools and services.

The successful Field Service Technician / CNC Field Service Technician will be able to commit to 100% travel. You will be home for weekends when possible but not guaranteed

Package

$40 - $45 per hour

Company truck

$65 per day per diem

Amex and gas card

Tablet and Phone

2 weeks PTO and 3 sick days

Medical, dental and vision insurance packages

Field Service Technician / CNC Field Service Technician Responsibilities

• Disassemble and prepare machines for shipping.
• Ensure proper leveling and alignment of machinery.
• Diagnose and resolve major machine tool issues.
• Disassemble, repair, and rebuild machine tool subassemblies and assemblies.
• Organize, label, and mark components for reassembly.
• Identify, repair, or replace damaged parts.
• Perform initial power-up and troubleshoot machine functionality.
• Fine-tune servo systems for optimal performance.
• Accurately report activities and expenses in a timely manner.
• Train employees for career advancement.
• Provide customer training on CNC control system operations.
• Conduct advanced troubleshooting and repairs of electronic circuits.
• Maintain clear communication with customers, vendors, OEMs, and internal teams.
• Keep the workspace clean, organized, and efficient.
• Frequently travel to customer sites, often on short notice.
• Work independently with minimal supervision.
• Perform additional tasks as assigned.

Field Service Technician / CNC Field Service Technician Requirements

• Strong knowledge of machine tools, terminology, and mechanical systems.
• Minimum of 3 years of experience as a Field Service Technician / CNC Field Service Technician
• Associate degree in electronic engineering or a related field (or equivalent experience).
• Proficiency in troubleshooting CNC controls, programming, and applications.
• Familiarity with parametric programming and ladder logic.
• Experience using test equipment and understanding machine tool specifications.
• Ability to use mechanical hand tools and basic power tools.
• Experience with Renishaw Ballbar and Laser Calibration equipment (preferred but not required).
• Capability to perform final scraping and fitting of machine components (preferred but not required).
• Strong problem-solving skills and advanced troubleshooting abilities.
• Commit to 100% travel