CMS Ecommerce Assistant

PUIG Deutschland GmbH; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the beauty sector is seeking an Ecommerce Assistant to enhance their digital presence. This role involves optimizing the ecommerce platform, managing content strategy, and collaborating with cross-functional teams to drive sales and improve customer experience. If you are an entrepreneurial spirit with a passion for ecommerce and a keen eye for design, this is a fantastic opportunity to contribute to a dynamic and creative team. Enjoy a supportive work culture with ample growth opportunities in a globally recognized company that values diversity and inclusion.

Benefits

Creative work culture

Learning and development opportunities

International growth opportunities

Competitive compensation and benefits

Qualifications

• Entrepreneurial spirit and hands-on approach in a fast-paced environment.
• Strong understanding of ecommerce, content management, and performance tracking.

Responsibilities

• Own the digital content strategy and optimize product listings for sales.
• Assist with performance reports and recommend actions to improve sales.

Skills

Ecommerce Expertise

Content Management

Analytical Skills

Communication Skills

Customer Experience Focus

Education

Experience in ecommerce or digital marketing

Tools

Google Analytics

CMS

Excel

PowerPoint

Job description

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

Founded in India, Kama Ayurveda offers high quality, beautifully packaged, Ayurvedic and natural beauty and wellness products. The brand creates the complete natural remedy by using original, time tested and balanced prescriptions. Our Ayurvedic treatments are 100% natural with no artificial colours, fragrances, animal ingredients or petrochemicals. The ingredients are prepared from plants and herbs collected from natural habitats.

We are seeking an entrepreneurial, hands-on Ecommerce Assistant to join our dynamic, fast-paced team at Kama Ayurveda. This individual will be a key player in driving our digital presence by ensuring the ecommerce platform reflects our brand’s commitment to quality, design, and customer experience. As part of our Ecommerce team, you’ll support the execution of sales-driving initiatives, website optimization, and content management, all while embracing the opportunity to contribute across multiple facets of our digital business.

This is a fixed-term contract for 3 months.

What you'll get to do

Merchandising & Content Strategy:

1. Own the end-to-end digital content strategy to ensure the ecommerce platform is aligned with brand aesthetics and seasonal campaigns.
2. Optimise product listings, landing pages, and homepage merchandising to drive sales and create a seamless user experience.
3. Collaborate with design and marketing to create visually-rich content that speaks to the brand’s refined, artisanal identity.
4. Manage stock visibility on the site, communicating regularly with supply and customer service teams regarding product availability and customer inquiries.
5. Execute and manage promotions and campaigns across all digital channels, ensuring alignment to business goals.
6. Work with tech and creative to improve site functionality, test new features, and make quick adjustments as needed.
7. Use web analytics and performance data to identify opportunities for improvement, applying insights to enhance the customer journey and increase conversions.
8. Contribute to the development of the brand’s digital roadmap.

Trade & Analytics:

1. Assist with weekly performance reports, analysing key metrics, identifying trends, and recommending strategic actions to improve sales performance.
2. Help execute trading plans with innovative and creative ideas, ensuring alignment with broader business objectives.
3. Stay on top of competitor strategies and ecommerce trends to ensure the brand remains a leader in its category.

Cross-Functional Collaboration:

1. Collaborate closely with the broader team to execute digital strategies.
2. Support customer service teams on product accuracy, digital sales issues, and maintaining an optimal user experience.
3. Act as a bridge between creative, technical, and business teams to ensure successful execution of all digital projects.

We'd love to meet you if you have

• Entrepreneurial Spirit: A self-starter who thrives in a hands-on, fast-paced environment and is eager to contribute to every aspect of the business.
• 360-Degree Ecommerce Expertise: A deep understanding of all facets of ecommerce, from content management and merchandising to performance tracking and website optimization.
• Design & Brand Sensibility: Strong appreciation for high-quality design, craftsmanship, and a deep respect for the brand’s aesthetic.
• Tech-Savvy: Familiarity with website management platforms (e.g., CMS), analytics tools (e.g., Google Analytics), and general ecommerce tech.
• Analytical & Results-Driven: Ability to analyse performance data, generate insights, and translate those into actionable business strategies.
• Passionate About Customer Experience: A keen eye for detail and a commitment to providing an exceptional online experience that reflects the brand’s values.
• Collaboration & Communication: Excellent communication skills with the ability to work cross-functionally and manage multiple stakeholders effectively.
• Experience : Experience in ecommerce, digital marketing, or a related field is highly desirable. Knowledge of Excel and PowerPoint is a plus.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.