CME/EHE Support Officer

We Manage Jobs(WMJobs); Warwick; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking local authority as an administrator within the Child Missing Education and Elective Home Education Team. This role offers a dynamic work environment where no two days are the same, providing essential administrative support while engaging with various stakeholders. You will play a crucial role in handling sensitive information, ensuring accuracy, and maintaining confidentiality. With a commitment to employee well-being, this position comes with a generous pension scheme, agile working options, and ample annual leave. If you're adaptable and solution-focused, this is the perfect opportunity to make a difference in your community.

Benefits

Generous Pension Scheme

Agile Working

Annual Leave Entitlement

Bank Holidays

Access to Employee Benefits Platform

Qualifications

• Experience in providing comprehensive administrative support.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Provide administrative support and respond to enquiries from external sources.
• Record sensitive information accurately while maintaining confidentiality.

Skills

Administrative Support

Written Communication

Verbal Communication

Data Recording

Confidentiality

Problem Solving

Education

High School Diploma

Relevant Administrative Qualification

Tools

ICT Systems

Job description

About the Role

We are looking for a self-motivated and adaptable administrator to join our friendly team within Child Missing Education and Elective Home Education Team for Warwickshire County Council.

We are a busy team who work with other key partners within the local authority as well as schools, external agencies and members of the public.

Key Requirements

We require someone who has the skills to provide comprehensive administrative support as well as the confidence to respond to enquiries from external sources, providing guidance and signposting where appropriate. You will be the first port of call on the phone for our stakeholders, as well as responding to email communications, therefore good written and verbal communication skills are crucial along with the ability to confidently communicate effectively with a range of people.

You will be accessing sensitive and confidential information relating to children within Warwickshire and recording information on their files using different ICT systems, therefore accuracy with receiving information and data recording as well as maintaining confidentiality is paramount to this role.

This is an extremely interesting and varied position whereby no two days are the same. We are looking for applications from people with a flexible, solution-focused attitudes who can provide the administration support we are looking for.

For further information please see the Job Description and Person Specification.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels?valued, included, safe, supported,?and?welcome. Our people are at the heart of this vision, could you be one of them!?

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Claire Mallett, Team Manager CME/EHE via [e-mail]

Closing date:midnight 22^nd May
Interview date:week commencing 9^th June 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See?more