CMDB Expert

Square One Resources; Reading; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading company in the IT sector is looking for a skilled CMDB Expert to manage and enhance their Configuration Management Database (CMDB). In this contract role, you will ensure data integrity, lead processes, and collaborate with cross-functional teams to maintain CMDB accuracy and support strategic initiatives. If you're experienced with ServiceNow and looking to make a significant impact, this is the opportunity for you.

Qualifications

• Experience managing CMDBs and related operational tasks.
• Strong understanding of ServiceNow and its features.
• Ability to document and improve processes.

Responsibilities

• Manage operational tasks using discovery capabilities for CMDB.
• Define and improve processes for CMDB data integrity.
• Collaborate with various teams to ensure CMDB maintenance.

Skills

CMDB Management

ServiceNow

Data Integrity

Stakeholder Collaboration

Process Improvement

Job description

Job Title: CMDB Expert
Location: Wokingham/hybrid
Salary/Rate: Up to £411 per day INSIDE IR35
Start Date: 04/08/2025
Job Type: Contract - 3 months

Job Responsibilities/Objectives

• Manage operational tasks using discovery capabilities to populate, monitor and maintain CMDB CIs, ensuring that CMDB is current, accurate, and stable.
• Define, document, implement, and improve processes for the CMDB to ensure overall data integrity and alignment to best practice.
• Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business.
• Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes.
• Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, Service Delivery and Technical Teams amongst other stakeholders and processes to ensure accurate CMDB structure and maintenance aligning to their strategic planning and process definitions or requirements.
• Responsible for monitoring and maintaining or data integrations related to Discovery or 3rd party solutions to enrich CIs in the CMDB.
• Stay updated with ServiceNow releases and features to ensure the continued growth of the platform and processes it enables.
• Assist ServiceNow Administrator(s) with day-to-day activities as priorities require.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.


Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.