CM Scrum Master

Phoenix; City Of London; Hybrid; GBP 70,000 - 85,000; Full time

Job summary

A leading financial services provider in London is seeking a Scrum Master to join their Data and Reporting Platform Delivery team. The successful candidate will foster agile practices and support high-performing teams in a hybrid working model. Responsibilities include facilitating agile ceremonies, coaching teams, and removing impediments to deliver value effectively. Candidates should have strong communication skills and an agile certification. This role offers a competitive salary up to £85,000 plus benefits.

Benefits

Up to £85,000 salary

Discretionary bonus

Private medical cover

38 days annual leave

Excellent pension

Qualifications

• Strong facilitation, communication, and stakeholder management skills.
• Solid understanding of Agile methodologies (Scrum, Kanban, Lean).
• Experience as a Scrum Master or similar agile delivery role.

Responsibilities

• Facilitate agile ceremonies and coach teams on agile principles.
• Support backlog refinement and prioritisation.
• Remove delivery impediments and monitor delivery metrics.

Skills

Facilitation skills

Stakeholder management

Agile methodologies knowledge

Communication skills

Education

Agile or Scrum certification (e.g. PSM I, CSM)

Tools

Jira

Confluence

Azure DevOps

Job description

Join our Data and Reporting Platform Delivery team and help shape the agile delivery culture within our Capital Markets business. If you're passionate about enabling high-performing teams and driving continuous improvement, this is your opportunity to lead change in a dynamic, regulated environment.

Job Type: Permanent

Location: London - hybrid role (at least 2 to 3 days in office). All roles are advertised as open to part-time and job-share using the statement below.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Salary and benefits: Up to £85,000 plus discretionary bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Closing Date: October 2025

We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

About The Role

As a Scrum Master, you’ll support 1–2 stream-aligned teams delivering technical change in the Capital Markets domain. You’ll foster agile ways of working, remove delivery impediments, and coach teams to deliver value predictably and sustainably. Working within our Team Topologies framework, you’ll partner with Engineering Managers and Product Owners to drive team effectiveness and alignment with business priorities.

Key Responsibilities

• Facilitate agile ceremonies (planning, stand-ups, retrospectives, reviews).
• Support backlog refinement and prioritisation aligned to business goals.
• Remove delivery impediments and escalate when needed.
• Coach teams and stakeholders on agile principles and practices.
• Promote transparency, collaboration, and continuous improvement.
• Monitor delivery metrics and support performance optimisation.
• Partner with Engineering Managers and Product Owners to balance scope, time, and value.
• Provide visibility of progress, risks, and dependencies to stakeholders.
• Work within Team Topologies to ensure clear team boundaries and interactions.

What We’re Looking For

Essential Skills & Experience

• Strong facilitation, communication, and stakeholder management skills.
• Solid understanding of Agile methodologies (Scrum, Kanban, Lean).
• Experience as a Scrum Master or similar agile delivery role.
• Proven ability to support cross-functional teams in complex environments.
• Agile or Scrum certification (e.g. PSM I, CSM) or equivalent practical experience.

Desirable

• Familiarity with scaled agile frameworks (SAFe, LeSS, Team Topologies).
• Demonstrable experience in asset management, wealth management or investment banking
• Experience with agile tooling (Jira, Confluence, Azure DevOps).
• Understanding of capital markets products and regulatory context.
• Exposure to modern engineering practices (CI/CD, DevOps, cloud platforms).
• Additional agile or project management certifications.
• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us