Cluster Sales Manager

Hilton Worldwide, Inc.; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading global hospitality company is seeking a Sales Manager for their London Paddington Hotel. The role involves analyzing market trends, developing customer accounts, and negotiating with corporate clients to enhance business opportunities. Ideal candidates will have proven sales experience and a degree-level qualification, demonstrating a commitment to high-quality customer service.

Qualifications

• Proven sales experience with a track record of closing deals.
• Positive attitude and good communication skills.
• Knowledge of the local market and hospitality industry.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and drive business into the hotel.
• Negotiate room rates and packages with corporate clients.

Skills

Communication

Sales Experience

Customer Service

Flexibility

Pressure Management

Education

Degree-level qualification in a relevant field

Job description

Job Description - Cluster Sales Manager (HOT0BNGV)

Job Number:

HOT0BNGV

Work Locations

Hilton London Paddington Hotel, 146 Praed Street, London W2 1EE

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will:

• Analyse local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and increase market share across all revenue streams
• Negotiate room rates and packages with corporate clients
• Develop and implement creative local marketing channels, including social media
• Prepare contracts in accordance with current business and pricing conditions
• Work within current business strategies and recognize potential opportunities
• Collaborate with other hotel departments to enhance guest experience and develop sales programs
• Attend sales events as required
• Produce accurate reports on appointments, calls, and business leads for senior management
• Respond promptly and professionally to customer queries
• Manage staff performance in line with company policies
• Recruit, train, and develop the sales team

What are we looking for?

The ideal Sales Manager should:

• Possess a positive attitude and good communication skills
• Be committed to high-quality customer service
• Maintain excellent grooming standards
• Be flexible to adapt to various situations
• Work effectively under pressure and independently
• Have proven sales experience with a track record of closing deals

Additional advantageous qualities include:

• Knowledge of the local market and hospitality industry
• Passion for sales and achieving targets
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to mid-priced options. We are committed to providing exceptional guest experiences and fostering a supportive environment for our team members, driven by our vision to "fill the earth with the light and warmth of hospitality."