Cluster Sales Executive - Heathrow

Arora Group Head Office; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel management company is seeking a Cluster Sales Executive based in London. The role involves supporting the sales team, managing client relationships, and striving to meet sales targets across a portfolio of hotels. Ideal candidates will have customer-facing experience, great negotiation skills, and the ability to thrive under pressure with opportunities for career growth.

Benefits

28 days holiday, enhanced after 5 years

Complimentary on-site parking

Discounted employee friends & family rates

Holiday gifts and employee parties

Employee assistance programme

Long service recognition award

Qualifications

• At least one year’s experience in a customer-facing role in hospitality or sales.
• Team player with positive interpersonal skills.
• Ability to work under pressure & meet deadlines.

Responsibilities

• Support sales team within your hotel cluster and manage client relationships.
• Meet sales objectives and develop account plans for assigned clients.
• Conduct telesales and maintain effective relationships with brand partners.

Skills

Interpersonal Skills

Negotiation Skills

Sales Support Function

Commercial Awareness

Account Management

Job description

Social network you want to login/join with:

Cluster Sales Executive - Heathrow, London

col-narrow-left

Client:

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

f69a16afd2b9

Job Views:

7

Posted:

17.06.2025

Expiry Date:

01.08.2025

col-wide

Job Description:

About us...

The Arora Groupis one of the largest private owner and
operator of hotels in the UK, with over 6000 rooms in operation across 12
Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values
revolve around our people, our guests and achievement through ownership which
has enabled our exponential growth over the last few years.

A bit about what you will do...

Supporting the sales
team within your cluster of hotels, sales Research, management of clients via
telephone, video calling, or email exchange and general administration duties
as required. Managing an assigned business segment for the cluster.

• Work towards and meets agreed sales objectives and
  targets. Will be working towards all appropriate and relevant hotel revenue
  stream targets albeit with various pre agreed contribution targets.
• Working towards delivering sales strategies and activities
  as agreed in the budget and sales plan and as directed by Line Manager.
• Develop account animation plans for account within
  the portfolio assigned to you to ensure maximum share from each account.
• Research potential new accounts, conduct telesales
  calls, carry out face to face appointments if necessary and demonstrate non
  face to face sales activity in line with agreed targets.
• Create and manage effective relationships with any
  brand partner sale / key account teams, Arora central teams and other Arora
  hotel or hotel cluster sales teams.
• Become conversant with appropriate brand standards
  and brand tools relating to sales activity.
• Manage customer relationships to ensure new sales
  opportunities are maximised, encourage repeat business and generally promote
  the wider Arora collection of hotels.
• Execute and communicate to customers and the market,
  Arora Group and relevant Brand marketing initiatives and promotions.
• Use public relations, marketing and social media
  resources and tools to improve sales effectiveness.

More about you...

• Ideally at least one year’s experience in a customer
  facing hotel or hospitality department or in any other industry where the role
  has had some sales support function.
• Team player with positive interpersonal skills
• Demonstrate self-confidence, energy and enthusiasm.
• Willing to adapt and change styles as and when
  necessary
• Develops constructive relationships both within
  Arora Hotels and external clients and suppliers
• Demonstrates an appetite for commercial awareness
• Fantastic negotiation and persuasion skills
• Basic Account Management skills
• Ability to work under pressure & meet deadlines
• Have the desire and ability to improve your
  knowledge and abilities through on-going training and development

What’s in it for you…

Holiday – 28 days holiday, enhanced after 5 years of
service.

But there’s more...

• Complimentary on-site parking is
  available.
• Discounted employee friends &
  family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee
  parties.
• Introduce a friend scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement
opportunities. Being part of the Arora group there are exciting opportunities
for career progression and development across our properties and brands.