Cluster Relief Court & Tribunal Security Officer

OCS; Reading; On-site; GBP 21,000 - 25,000; Full time

Job summary

Join OCS as a Cluster Relief Court & Tribunal Security Officer in Reading. This important role involves ensuring the safety of court users through exceptional customer service, keen surveillance, and effective communication. OCS values your professional growth, offering opportunities to develop skills in a supportive environment. Enjoy a rewarding career with generous overtime rates and a commitment to personal development.

Qualifications

• Must have SIA Licence and right to work in the UK.
• Enhanced DBS and BS7858 security clearance required.
• Strong people and customer service skills desired.

Responsibilities

• Provide exceptional customer service and monitor court security.
• Use CCTV, x-ray machines, and hand-held metal detectors.
• Patrol premises and respond to security issues.

Skills

Customer service skills

Communication skills

Diligence

Education

SIA Licence

Right to Work in the UK

Enhanced DBS and BS7858 security clearance

Job description

Cluster Relief Court & Tribunal Security Officer

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Cluster Relief Court & Tribunal Security Officer

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About The Company

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

About The Company

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control, Security, and Carbon and Energy services to a wide range of prestigious clients, within the Government market.

Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.

About The Role

You will be working 40 hours per week, typically Monday - Friday, covering a handful of courts within a dedicated area around the home-base of this advertised location.

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Cluster Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

This role covers a small cluster of courts within a defined area. You will need to be able to get to the different locations in your cluster, as you will be covering varying sites depending on demand, sickness and holiday cover. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

As part of your role, your key responsibilities will include, but are not limited to:

• Provide exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
• Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
• Responding to panic alarm buttons in Judges' rooms, courts and offices.
• Responding to any security issues within the complex and recording and reporting details of those incidents
  
  

The Ideal Candidate Should Meet The Following Criteria

• Must have Right to Work in the UK.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
• SIA Licence
• Strong people and customer service skills
• Good diligence and high standard of work
• Effective communication skills
  
  

How To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting

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