Cluster Relief Court & Tribunal Security Officer

Manchester Arndale; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a Cluster Relief Officer for Central London. This role involves ensuring the safety and security of various courts, monitoring and assisting visitors, and providing exceptional customer service. The ideal candidate will possess an SIA Licence and strong communication skills, with opportunities for professional growth within the company.

Qualifications

• Must have Right to Work in the UK.
• SIA Licence required.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.

Responsibilities

• Provide exceptional customer service and guide court users.
• Monitor premises and visitors through security checks.
• Patrol and secure access to buildings.

Skills

Customer service skills

Effective communication skills

Strong people skills

Good diligence

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Cluster Relief Officer for Central London is responsible for providing site relief to address staffing gaps, primarily in Central London and the surrounding areas. This includes locations such as City Of London Magistrates Court , Mayors and City Of London Court , Central Family Court, Victory House, Fox Court Sscs Holborn Courts And Tribunals, Field House Tribunal Hearing Centre and Taylor House Tribunal Court. Shift patterns are irregular and depend on business needs, with shifts potentially starting as early as 6AM and lasting for an eight-hour duration.

Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Cluster Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.

Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!

This role covers a small cluster of courts within a definedarea. You will need to be able to get to the different locations in your cluster, as you will be covering varying sites depending on demand, sickness and holiday cover. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays.The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays,alongside a rate of 1.5x for weekday overtime outside of normal court operating times.

As part of your role, your key responsibilities will include, but are not limited to:

• Provide exceptional customer service, welcoming and guiding court users.
• Monitoring premises and visitors viaCCTVand x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
• Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
• Responding to panic alarm buttons in Judges' rooms, courts and offices.
• Responding to any security issues within the complex and recording and reporting details of those incidents

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK.
• An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
• SIA Licence
• Strong people and customer service skills
• Good diligence and high standard of work
• Effective communication skills

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.