Cluster Maintenance Manager

TN United Kingdom; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a highly skilled Cluster Maintenance Manager to lead maintenance operations across its urban wellness hotels in London. This role is pivotal in ensuring safety, compliance, and sustainability while driving efficiency through preventive maintenance programs. The ideal candidate will have a strong technical background, exceptional leadership skills, and a passion for creating a positive impact in hospitality. Join a community that values mindfulness and healthy living, and play a key role in delivering an exceptional guest experience while fostering a culture of teamwork and environmental responsibility.

Benefits

Pathways for promotions and growth

Recognition and Rewards Program

Access to discounts via Benefits Platform

Comprehensive training

28 holidays annually

Health incentives

Concession on gym memberships

Nutritious meals during shifts

Inclusive pension schemes

Qualifications

• 5+ years of experience in maintenance management in a luxury hotel.
• Strong technical knowledge in HVAC, electrical, plumbing, and building systems.

Responsibilities

• Oversee day-to-day operations of the maintenance department.
• Develop and implement a preventive maintenance program for optimal equipment condition.
• Lead and manage maintenance teams and external contractors.

Skills

Leadership Skills

Technical Knowledge in HVAC

Problem-Solving Skills

Communication Skills

Budget Management

Education

Bachelor’s degree in Engineering

Facilities Management

Tools

Maintenance Management Software

Job description

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Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired.

With Paddington and Bayswater on our doorsteps, we’ll also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; it’s a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in people’s lives, particularly by creating job opportunities.

Overview

Inhabit Hotel is looking for a highly skilled and experienced Cluster Maintenance Manager to oversee the maintenance and engineering operations across our properties. This role requires a strong leader with technical expertise, a commitment to safety and compliance, and a passion for sustainability. The ideal candidate will drive efficiency, implement preventive maintenance programs, and lead a team to ensure seamless hotel operations. If you have a proven track record in hospitality engineering and a dedication to environmental responsibility, we invite you to join our team and contribute to our mission of sustainable and exceptional hospitality.

Key Responsibilities

1. Oversee and manage the day-to-day operations of the maintenance department, including HVAC, electrical, plumbing, carpentry, and general building maintenance.
2. Ensure all maintenance requests and issues are addressed promptly and effectively to minimize guest disruption and maintain high service standards.
3. Collaborate with the front desk and housekeeping teams to promptly address and resolve any maintenance issues reported by guests.
4. Uphold the hotel’s luxury brand standards in all maintenance activities, ensuring the property’s appearance and functionality exceed guest expectations.
5. Maintain the mechanical and electrical services, architectural content and decorative finishes to the existing high standards.
6. Develop and implement a preventive maintenance program to ensure the property’s equipment and facilities are well-maintained and in optimal working condition.
7. Leading and managing maintenance teams as well as external contractors to enable safe, efficient and effective.
8. Monitor and control maintenance expenses, including labour, materials, and contracted services.
9. Maintain inventory of tools, supplies, and spare parts, ensuring the availability of critical items.
10. Lead, train, and supervise a team of maintenance technicians, ensuring they deliver high-quality work in a timely manner.
11. Conduct regular performance evaluations, provide feedback, and foster a positive work environment that encourages teamwork and professional growth.
12. Ensure that the team adheres to all hotel policies, safety protocols, and industry regulations.
13. Ensure the property complies with all local, state, and federal regulations related to building safety, fire codes, and environmental standards.
14. Conduct regular safety inspections and audits, implementing corrective actions as necessary to mitigate risks.
15. Coordinate with external inspectors and service providers to ensure all certifications and inspections are up to date.
16. Keep detailed records of maintenance projects, expenses, and any issues that arise.
17. Implement and monitor energy conservation initiatives to reduce operational costs and environmental impact.
18. Analyse energy consumption patterns and recommend improvements to enhance efficiency without compromising guest comfort.
19. Leads the emergency response team along with the General Manager during crisis.

Working Conditions:

1. This position may require working in physically demanding environments, including lifting heavy equipment and working in various weather conditions.
2. The role may also require being on-call for emergencies outside of regular working hours.

Essential Skills and Qualifications

1. Bachelor’s degree in Engineering, Facilities Management, or a related field preferred.
2. Minimum of 5 years of experience in maintenance management, preferably in a luxury hotel or high-end hospitality environment.
3. Strong technical knowledge in HVAC, electrical, plumbing, and building systems.
4. Excellent leadership and team management skills.
5. Proven ability to manage budgets and control costs.
6. Strong problem-solving skills with a proactive and detail-oriented approach.
7. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and external vendors.
8. Familiarity with building codes, safety regulations, and environmental standards.
9. Proficient in using maintenance management software and other relevant tools.
10. Ability to work flexible hours, including evenings, weekends, and holidays as needed.
11. Collaborative and empowering team dynamics.

Benefits

1. Pathways for promotions and growth within the brand.
2. Recognition and Rewards Program.
3. Access to an array of discounts via our Benefits Platform.
4. Comprehensive training through Certified Classroom and E-Learnings.
5. 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
6. Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
7. Concession on gym memberships.
8. Nutritious meals provided during shifts.
9. Inclusive pension schemes.

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note:If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.