Cluster M&E Sales Executive

Leonardo Royal Hotel London St. Paul's; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading hotel group in London is seeking a Meetings & Events Executive to enhance customer relations and manage inquiries efficiently. The ideal candidate will excel in customer service and possess strong interpersonal skills. Perks include special rates on hotel rooms, meals at work, and access to training and progression opportunities.

Benefits

Special rates on hotel rooms across the UK & Europe

Recognition scheme with vouchers

Meals at work

Talent referral bonus

Company celebrations

Access to Pension Scheme and Wellbeing Support

Ongoing training and progression paths

Qualifications

• Strong interpersonal skills to foster client relationships.
• Ability to produce proposals and contracts efficiently.
• A passion for hospitality and guest services.

Responsibilities

• Produce proposals for M&E enquiries based on customer requests.
• Develop strong client relationships to boost business opportunities.
• Collaborate with operational teams to ensure accurate detail capturing.
• Gather client feedback to encourage repeat business.
• Issue contracts and invoices to customers.

Skills

Dynamic personality

First-class customer service

Client relationship development

Job description

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Be Yourself – Be a Bold Team Player – Be Leonardo

As a Meetings & Events (M&E) Executive, you’ll make a significant impact on our business. We want you to bring your dynamic personality to work every day. This role is busy and rewarding! You’ll support a cluster of hotels to ensure all M&E customer inquiries are handled efficiently.

Key responsibilities include:

• Producing proposals for M&E enquiries in line with customer requests
• Developing strong client relationships to increase inquiries and business opportunities
• Collaborating closely with operational teams across your hotel cluster to ensure details are captured
• Gathering feedback from clients to encourage repeat business
• Producing contracts and issuing invoices to customers
• Delivering first-class customer service with a genuine passion for hospitality

Perks of the role include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals at work
• Talent referral bonus
• Company celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

We support our colleagues as much as our guests. Once part of the Leonardo community, you’ll have access to top-notch L&D programmes, practical training, and career growth within our vibrant team.

Our Story

With decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland. As one of the fastest-growing hotel groups, we have exciting expansion plans—there’s never been a better time to join us!