Cluster Assistant Human Resources Manager

The Midland Hotel; Manchester; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

The Midland Hotel is seeking an Assistant Cluster Human Resources Manager to lead HR operations across the North West and Northern Ireland. This role involves providing HR leadership, managing payroll, and ensuring compliance with UK employment law. Ideal candidates will have experience in the hospitality sector and HR qualifications. Opportunities for career growth and a supportive work environment are offered.

Benefits

Bonus scheme

Hybrid working (up to one day WFH)

Hotel room discounts across the UK & Europe

Recognition schemes and vouchers

Free hot meals on duty

Referral bonuses

Social events and awards

Pension, Life Assurance, Wellbeing support

Ongoing training and progression opportunities

Qualifications

• Experience in a similar HR role, preferably in hotels or service sectors.
• Knowledge of UK employment law and HR best practices.
• Excellent communication, organizational, and influencing skills.

Responsibilities

• Offer coaching to hiring managers on recruitment activities.
• Ensure compliance with HR policies and current legislation.
• Monitor training needs and oversee group induction processes.

Skills

Communication

Organizational skills

Influencing skills

Coaching management

Payroll knowledge

Education

CIPD qualified or working towards accreditation

Tools

HR platforms

Payroll systems

Job description

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Cluster Assistant Human Resources Manager, Manchester

Client: The Midland Hotel

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 197c769be78a

Job Views: 4

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

We have a great opportunity for an Assistant Cluster Human Resources Manager to join us in the North West and Northern Ireland area at Leonardo Hotels. Reporting to the Cluster HR Manager, and assisting in managing a small HR team, you would provide quality HR leadership, support, coaching, and guidance for your cluster, and support the Group HR team in all areas of delivering the HR strategy.

You’ll be primarily based in either Manchester, Liverpool, Chester, or Belfast and able to travel to other properties within your cluster where necessary. Due to the operational nature of our business, presence is important in our hotels and offices, however, we are open to discussing flexible working options including working from home one day a week where required.

Key Responsibilities:

• Recruitment and Selection: Offer coaching to hiring managers on recruitment activities, develop hotels’ succession plans, and manage the Labour Turnover Strategy for the cluster.
• Compliance: Ensure implementation of people-related policies and procedures, current legislation, and ensure managers are compliant, including all right-to-work documentation and working time procedures.
• Learning and Development: Monitor and communicate training within teams, ensure personal development plans are in place, identify local training needs, and oversee group induction processes.
• Payroll: Support the processing of weekly/monthly payroll, including sign-offs and budgeting, and act as an escalation point for payroll queries.
• Employee Relations: Provide leadership in employment law, coaching managers on investigations, and advising on people management. Focus on employee wellbeing and effective communication.
• Engagement: Support HR strategy development, drive engagement activities, and utilize platforms like “LEAPP” and “Leo Points”.

Ideal Candidate:

• Experience in a similar HR role, preferably in hotels or service sectors.
• Knowledge of UK employment law and HR best practices.
• CIPD qualified or working towards accreditation.
• Excellent communication, organizational, and influencing skills.
• Proficient in computer systems, payroll, and HR platforms.
• Ability to coach management and handle payroll knowledge is desirable.

We value our colleagues and support their growth through top-notch training and clear progression paths.

Our Story:

Part of Fattal Hotels Group, operating over 230 hotels across Europe and Israel, with over 50 hotels in the UK & Ireland, and plans for expansion.

Perks:

• Bonus scheme
• Hybrid working (up to one day WFH)
• Hotel room discounts across the UK & Europe
• Recognition schemes and vouchers
• Free hot meals on duty
• Referral bonuses
• Social events and awards
• Pension, Life Assurance, Wellbeing support
• Ongoing training and progression opportunities