Club Volunteer Co-ordinator

WRU - Welsh Rugby Union; Cardiff; Hybrid; GBP 32,000; Full time

Job summary

The WRU is seeking a Volunteer Coordinator to manage volunteer activities across Community Clubs in Wales. This full-time, permanent position involves launching a National Volunteering Campaign, training volunteers, and enhancing stakeholder relationships. The role requires strong interpersonal skills and a commitment to equality and inclusion in sport.

Benefits

Salary Sacrifice Pension

Life assurance scheme

WRU Group Ticket Allocation

Employee assistance programme

Free stadium parking and gym

Eye Care Voucher Scheme

Cycle to Work Scheme

Qualifications

• Essential: Strong interpersonal skills, previous experience of supporting voluntary clubs.
• Desirable: Experience engaging with and recruiting volunteers.
• Essential: Excellent knowledge of regulatory compliance.

Responsibilities

• Manage relationships with volunteers and key stakeholders.
• Develop and launch a National Club Volunteer Campaign.
• Organize events to attract new volunteers.

Skills

Strong interpersonal skills

Excellent time management

Sound administration skills

Excellent written communication skills

Ability to work through the medium of Welsh

Education

Educated to A Level standard

Tools

Microsoft Office

Job description

Working as the WRU Volunteer Coordinator, you'll manage all elements of volunteering relating to Community Clubs across Wales.

You'll manage volunteers and the relationships with those they work with. You will launch a National Volunteering Campaign for the WRU. You'll also monitor, evaluate, and accredit volunteers.

Closing Date: 31st July 2025

Salary: £31,060 per annum

Location: Hybrid working with an expectation that you will work in an agreed WRU office/location at least three days per week.

Hours of work: 35 hrs per week across a 7/7 pattern

Responsible to: Club Business Development Lead

Contractual status: Full time, permanent

The Person

• Educated to at least A Level standard
• Excellent IT Skills, specifically Microsoft package
• Strong interpersonal skills
• A motivated driven individual who is self-motivated and can manage their own workload
• Excellent time management
• Excellent written and verbal communication skills are essential
• Ability to prioritise own workload and balance conflicting demands
• Effective use of social media
• Ability to communicate and work through the medium of Welsh is desirable.

The Role

Key responsibilities, tasks & actions:

• Innovation – Developing and launching a National Club Volunteer Campaign with associated resources
• Recruiting: Finding new volunteers and onboarding them to Community Clubs
• Training: Ensuring volunteers are trained and have adequate skills
• Placing volunteers: Matching volunteers with roles based on their interests, experience, and education
• Stakeholder engagement: Engaging with key stakeholders who can support in the key aims and objectives of the Volunteer Recruitment, Retention, Reward and Recognition
• Organising events: Planning events to attract new volunteers
• Managing resources: Submitting Funding applications to support

Key Relationships:

• Community Director
• Head of Places
• National Leads
• Regional Teams
• WRU Colleagues across Community Department
• WRU Member clubs / officers and volunteers

Please provide examples on your application of how you meet the criteria below:

• Essential - Strong interpersonal skills and relationship management
• Desirable - Previous experience of working with Volunteers
• Essential – Previous experience of supporting voluntary clubs
• Essential - Sound administration and organisational skills including the management of databases
• Desirable - Previous experience of engaging with volunteers
• Desirable – Previous experience of recruiting volunteers
• Essential - Excellent knowledge and understanding of regulatory compliance
• Essential – Well organised and driven to succeed
• Essential – Able to present to large groups

WRU Requirements

• Valid UK driving licence is required
• This role is subject to an enhanced DBS disclosure and reviewed regularly in line with regulated activity and policy requirements
• An understanding and commitment to equality, diversity and anti-discriminatory practices in employment and sport
• Work in accordance with all group policies and procedures, including GDPR and sustainable development
• An understanding of individual responsibility in complying with health and safety policies and arrangements.

The Perks

As a permanent member of the WRU Group, you will have access to our full range of employee benefits, including:

• Salary Sacrifice Pension (5% employee contribution, matched by WRU)
• Life assurance scheme
• WRU Group Ticket Allocation
• Employee assistance programme
• Team Tactics – hybrid working arrangements
• Free stadium parking and gym
• WRU Group store and tour discounts
• WRU Group partnership offers
• Eye Care Voucher Scheme
• Cycle to Work Scheme

Our Values

The WRU Group are committed to developing a culture whereby all employees are equally valued and respected. Our aims, together with our vision and mission, are underpinned by our core values and beliefs which embrace: Integrity, Excellence, Success, Courage, Family & Humour.

Inclusion At The WRU

The WRU Group are committed to building diverse, high-performing and engaged teams across Welsh Rugby. We are ambitious about providing a people first culture where everyone can belong, be heard and respected. We are happy to talk to you about our Crys I Bawb EDI Strategy (2024-2029) and you can also read more about our commitment in our Equality, Diversity and Inclusion Policy.

Diversity monitoring

We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve.
To continue to do this we need your help in filling out a short monitoring form.
None of the information you provide will be visible as part of your application. It will only be used anonymously to monitor the inclusivity of our selection processes.
You can select 'prefer not to say’ if you would rather not answer any question.