Club Manager, Bishop Auckland

Berry Recruitment; Bishop Auckland; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in Bishop Auckland seeks a General Manager to oversee daily operations of the clubhouse and bar. This role focuses on managing staff, driving business growth, ensuring compliance with health and safety standards, and delivering excellent customer service. Ideal candidates will demonstrate strong management skills, financial acumen, and interest in community engagement.

Qualifications

• Experience managing bar, catering, or hospitality operations.
• Strong financial and business acumen.
• Proven staff management and customer service skills.

Responsibilities

• Oversee all clubhouse operations including bar, catering, functions, and maintenance.
• Recruit, train, and supervise bar, kitchen, and cleaning staff.
• Deliver excellent service to members and visitors.

Skills

Financial acumen

Staff management

Customer service

Hospitality operations

IT competence

Education

Relevant qualifications in food safety or health & safety

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Berry Recruitment

Location:

Bishop Auckland, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

2362eafaaace

Job Views:

3

Posted:

15.06.2025

Expiry Date:

30.07.2025

col-wide

Job Description:

Description:

GENERAL MANAGER – JOB DESCRIPTION

LOCATION - BISHOP AUCKLAND

Responsible for: Day-to-day management of the clubhouse, bar, kitchen, events, staff, maintenance, and business development.

Role Purpose

To lead the day-to-day operations of the clubhouse, bar, kitchen, and events, ensuring high standards of service, financial efficiency, and long-term growth. The General Manager will drive revenue, maintain facilities, manage staff, and promote the club as a premier community venue.

Key Responsibilities

Operations & Business Development

• Oversee all clubhouse operations including bar, catering, functions, and maintenance.
• Drive business growth through new revenue streams, events, and facility hires.
• Monitor performance against profit & loss targets; control costs and maximise income.
• Ensure compliance with licensing, H&S, and food hygiene regulations.
• Lead on stock control, ordering, and supplier relationships.
• Maintain venue safety, cleanliness, and presentation to high standards.

Finance & Administration

• Handle all financial processes including cashing up, banking, payroll data, and stock reconciliation.
• Produce regular financial and operational reports for the board.
• Identify and secure grant funding to support club development.
• Prepare quotes and manage bookings for external venue hires.

Staff Management

• Recruit, train, schedule, and supervise bar, kitchen, and cleaning staff.
• Maintain a motivated team focused on high-quality service.
• Ensure staff follow club policies and licensing requirements.
• Monitor wage budgets and staff ratios to optimise efficiency.

Customer Service & Club Promotion

• Deliver excellent service to members and visitors.
• Actively promote use of the clubhouse for events and functions.
• Maintain a strong presence during events, ensuring smooth operation and customer satisfaction.

Facilities & Compliance

• Oversee upkeep and cleanliness of clubhouse, changing rooms, terrace, and grounds.
• Be responsible for security, maintenance, and emergency call-out as a keyholder.
• Ensure compliance with fire safety, accessibility, and health & safety regulations.

Person Specification

• Experience managing bar, catering, or hospitality operations.
• Strong financial and business acumen.
• Proven staff management and customer service skills.
• Solid understanding of licensing, H&S, and food hygiene standards.
• IT competence and administrative ability.
• Flexibility to work evenings, weekends, and match days.
• To be a personal licence holder for the club to sell and authorise the sale of alcohol and to adhere to and enforce licensing regulations.
• Driving Licence.
• First aid certificate.
• Relevant qualifications in food safety or health & safety.
• Interest in sport or rugby club environments.

Performance Indicators

• Financial performance against budget.
• Health & safety compliance.
• Successful grant applications and revenue growth.